[outages] comcast dns outage?

[Avleen Vig]

On Sun, Dec 5, 2010 at 6:25 PM, Jeremy Chadwick
<outages at jdc.parodius.com> wrote:
> Comcast confirms the issue:
>
> http://www.dslreports.com/forum/r25163231-
>
> The above post also confirms their "status" page is not a real-time
> monitor, which means it shouldn't be relied upon.  Don't they have a
> (capable) NOC?  Amazing.

It's hard to suggest that their NOC isn't competent over something like this.
Whose responsibility is communication to the customer?
Most NOC's are only responsible for acting as middle-men to alert
engineers when a problem appears, or to solve basic issues.

Let's leave the pejorative remarks at the door, please.