[outages] Trans-Atlantic connectivity outages?

Carl Perry caperry at edolnx.net
Fri Feb 19 09:34:11 EST 2010


It doesn't look isolated to India any more either.  Our internal links
between our US Data Centers and out London Data Centers are showing a
120ms increase in latency as well.  Mind you, the latency to India is as
high as 300ms so I'm wondering if there are two outages...

On 2/19/10 8:27 AM, Bradley Bopp wrote:
> Re: [outages] Trans-Atlantic connectivity outages? Hello Carl,
>
> I take a slightly different path than you but we have had tickets
> since yesterday regarding this.  We have a major customer with
> operations in India that have been unable to RDP or VPN to there
> systems here for about 24 hours.
>
> This is were it seems to break;
>
>  13. xe-11-2-0-xcr1.fra.cw.net     0.0%    10  116.6 127.2 116.6
> 174.4  18.3
>  14. ge-2-0-0-dcr2.fra.cw.net      0.0%    10  115.9 151.2 115.9
> 314.2  63.7
>  15. bharti-gw2.fra.cw.net        10.0%    10  292.3 291.6 287.8
> 301.8   4.5
>  16. 59.145.7.134                 10.0%    10  289.0 293.7 289.0
> 303.8   4.5
>  17. 61.95.240.130                10.0%    10  288.0 294.5 288.0
> 298.2   3.3
>  18. ABTS-TN-Static-248.253.246.6 10.0%    10  306.9 295.8 290.8
> 306.9   4.7
> M
>
> I am not sure who the Fiber Carrier is out to this point I checked
> with HA and it's not there fiber.  I doubt CW built this leg.
>
> If we can determine the carrier perhaps we can find out if there is
> a Trans-Atlantic issue.
>
>
>
>
> On 2/19/10 9:04 AM, "Carl Perry" <caperry at edolnx.net> wrote:
>
> We've been seeing a lot of customers call in with reports of
> slow access
> to their servers in the US.  Traceroutes back to them all yield
> round-trip times of 300ms once the connection gets across the ocean.
> Anyone have any leads on a root cause?
>
>  4.
> 12.87.122.245                                                                    
>  
>  
>  
> 0%    9    9     9    9   10     11
>  5.
> cr2.hs1tx.ip.att.net                                                             
>  
>  
>  
> 0%    9    9    46   46   46     46
>  6.
> cr1.dlstx.ip.att.net                                                             
>  
>  
>  
> 0%    9    9    47   46   47     47
>  7.
> cr2.dlstx.ip.att.net                                                             
>  
>  
>  
> 0%    9    9    47   46   47     47
>  8.
> cr2.la2ca.ip.att.net                                                             
>  
>  
>  
> 0%    9    9    46   45   46     46
>  9.
> gar4.lsrca.ip.att.net                                                            
>  
>  
>  
> 0%    9    9    47   47   47     48
> 10.
> 12.86.240.10                                                                     
>  
>  
>  
> 0%    9    9    46   45   46     49
> 11.
> segment-124-7.sify.net                                                           
>  
>  
>  
> 0%    8    9   269  268  269    269
> 12.
> segment-119-227.sify.net                                                         
>  
>  
>  
> 0%    8    9   268  267  268    271
> 13.
> segment-119-227.sify.net                                                         
>  
>  
>  
> 0%    8    8   269  267  268    271
> 14.
> segment-119-227.sify.net                                                         
>  
>  
>  
> 0%    8    8   270  269  271    274
> 15.
> segment-119-227.sify.net                                                         
>  
>  
>  
> 0%    8    8   270  268  270    276
> 16.
> segment-119-227.sify.net                                                         
>  
>  
>  
> 0%    8    8   271  269  270    271
> 17.
> 210.18.13.233.sify.net                                                           
>  
>  
>  
> 0%    8    8   268  268  268    269
> 18.
> segment-124-30.sify.net                                                          
>  
>  
>  
> 0%    8    8   294  284  292    299
>
>
>  4.
> 12.87.122.245                                                                    
>  
>  
>  
> 0%   11   11    10    9   10     11
>  5.
> cr2.hs1tx.ip.att.net                                                             
>  
>  
>  
> 0%   11   11    16   16   16     17
>  6.
> cr1.dlstx.ip.att.net                                                             
>  
>  
>  
> 0%   11   11    16   16   16     17
>  7.
> ggr7.dlstx.ip.att.net                                                            
>  
>  
>  
> 0%   11   11   170   15   56    170
>  8.
> 192.205.36.42                                                                    
>  
>  
>  
> 0%   11   11    15   15   22     75
>  9.
> customer-side-bharti-4-pal6.pal.seabone.net                                      
>  
>  
>  
> 0%   10   11   286  286  287    287
> 10.
> 125.21.167.114                                                                   
>  
>  
>  
> 0%   10   10   285  285  285    285
> 11.
> 61.95.240.130                                                                    
>  
>  
>  
> 0%   10   10   283  283  283    286
> 12.
> abts-tn-static-248.253.246.61.airtelbroadband.in                                 
>  
>  
>  
> 0%   10   10   290  287  290    294
>
>
   
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> Bradley D. Bopp
> Director Of  Engineering
> http://www.nationalnet.com
> http://as22384.peeringdb.net

> NationalNet is committed to the highest level of Customer Service
> available in the Web Hosting business.  If you have any questions,
> comments or concerns feel free to contact us at 678-247-7000 ext 1
> (or toll-free, 888-4-NATNET).



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