[outages] facebook issues

Chris Stone cstone at axint.net
Sat Feb 20 12:10:39 EST 2010


On 02/20/2010 09:26 AM, Wes Young wrote:
> http://twitter.com/#search?q=facebook -- 200 tweets / min describing a
> face-book outage.

I don't tweet or use facebook, but....

Seeing DNS resolution failures from here (Denver on Cogent) for
facebookmail.com - success on facebook.com:

$ dig mx facebookmail.com +trace

; <<>> DiG 9.6.1-P3 <<>> mx facebookmail.com +trace
;; global options: +cmd
.                       151474  IN      NS      J.ROOT-SERVERS.NET.
.                       151474  IN      NS      C.ROOT-SERVERS.NET.
.                       151474  IN      NS      D.ROOT-SERVERS.NET.
.                       151474  IN      NS      B.ROOT-SERVERS.NET.
.                       151474  IN      NS      A.ROOT-SERVERS.NET.
.                       151474  IN      NS      I.ROOT-SERVERS.NET.
.                       151474  IN      NS      M.ROOT-SERVERS.NET.
.                       151474  IN      NS      E.ROOT-SERVERS.NET.
.                       151474  IN      NS      L.ROOT-SERVERS.NET.
.                       151474  IN      NS      H.ROOT-SERVERS.NET.
.                       151474  IN      NS      F.ROOT-SERVERS.NET.
.                       151474  IN      NS      K.ROOT-SERVERS.NET.
.                       151474  IN      NS      G.ROOT-SERVERS.NET.
;; Received 360 bytes from 127.0.0.1#53(127.0.0.1) in 0 ms

com.                    172800  IN      NS      a.gtld-servers.net.
com.                    172800  IN      NS      b.gtld-servers.net.
com.                    172800  IN      NS      c.gtld-servers.net.
com.                    172800  IN      NS      d.gtld-servers.net.
com.                    172800  IN      NS      e.gtld-servers.net.
com.                    172800  IN      NS      f.gtld-servers.net.
com.                    172800  IN      NS      g.gtld-servers.net.
com.                    172800  IN      NS      h.gtld-servers.net.
com.                    172800  IN      NS      i.gtld-servers.net.
com.                    172800  IN      NS      j.gtld-servers.net.
com.                    172800  IN      NS      k.gtld-servers.net.
com.                    172800  IN      NS      l.gtld-servers.net.
com.                    172800  IN      NS      m.gtld-servers.net.
;; Received 497 bytes from 128.63.2.53#53(H.ROOT-SERVERS.NET) in 139 ms

facebookmail.com.       172800  IN      NS      dns04.sf2p.tfbnw.net.
facebookmail.com.       172800  IN      NS      dns05.sf2p.tfbnw.net.
;; Received 120 bytes from 192.35.51.30#53(f.gtld-servers.net) in 97 ms

;; connection timed out; no servers could be reached


$ dig mx facebook.com +trace

; <<>> DiG 9.6.1-P3 <<>> mx facebook.com +trace
;; global options: +cmd
.                       151352  IN      NS      J.ROOT-SERVERS.NET.
.                       151352  IN      NS      B.ROOT-SERVERS.NET.
.                       151352  IN      NS      G.ROOT-SERVERS.NET.
.                       151352  IN      NS      C.ROOT-SERVERS.NET.
.                       151352  IN      NS      K.ROOT-SERVERS.NET.
.                       151352  IN      NS      M.ROOT-SERVERS.NET.
.                       151352  IN      NS      A.ROOT-SERVERS.NET.
.                       151352  IN      NS      L.ROOT-SERVERS.NET.
.                       151352  IN      NS      H.ROOT-SERVERS.NET.
.                       151352  IN      NS      D.ROOT-SERVERS.NET.
.                       151352  IN      NS      F.ROOT-SERVERS.NET.
.                       151352  IN      NS      I.ROOT-SERVERS.NET.
.                       151352  IN      NS      E.ROOT-SERVERS.NET.
;; Received 480 bytes from 127.0.0.1#53(127.0.0.1) in 0 ms

com.                    172800  IN      NS      H.GTLD-SERVERS.NET.
com.                    172800  IN      NS      I.GTLD-SERVERS.NET.
com.                    172800  IN      NS      K.GTLD-SERVERS.NET.
com.                    172800  IN      NS      C.GTLD-SERVERS.NET.
com.                    172800  IN      NS      B.GTLD-SERVERS.NET.
com.                    172800  IN      NS      E.GTLD-SERVERS.NET.
com.                    172800  IN      NS      F.GTLD-SERVERS.NET.
com.                    172800  IN      NS      A.GTLD-SERVERS.NET.
com.                    172800  IN      NS      D.GTLD-SERVERS.NET.
com.                    172800  IN      NS      G.GTLD-SERVERS.NET.
com.                    172800  IN      NS      J.GTLD-SERVERS.NET.
com.                    172800  IN      NS      L.GTLD-SERVERS.NET.
com.                    172800  IN      NS      M.GTLD-SERVERS.NET.
;; Received 490 bytes from 192.112.36.4#53(G.ROOT-SERVERS.NET) in 137 ms

facebook.com.           172800  IN      NS      dns04.sf2p.tfbnw.net.
facebook.com.           172800  IN      NS      dns05.sf2p.tfbnw.net.
facebook.com.           172800  IN      NS      ns1.facebook.com.
facebook.com.           172800  IN      NS      ns2.facebook.com.
;; Received 184 bytes from 192.55.83.30#53(M.GTLD-SERVERS.NET) in 269 ms

facebook.com.           1200    IN      MX      10 mx.snc1.tfbnw.net.
facebook.com.           1200    IN      MX      10 mx.sf2p.tfbnw.net.
facebook.com.           172800  IN      NS      ns2.facebook.com.
facebook.com.           172800  IN      NS      dns05.sf2p.tfbnw.net.
facebook.com.           172800  IN      NS      dns04.sf2p.tfbnw.net.
facebook.com.           172800  IN      NS      ns1.facebook.com.
;; Received 195 bytes from 204.74.66.132#53(ns1.facebook.com) in 109 ms

Trying to 'talk' to dns04.sf2p.tfbnw.net and dns05.sf2p.tfbnw.net fails with
a timeout. Am able to resolve them OK 69.63.176.8 and 69.63.176.9 but traces
to them and pings fail:

HOST: csmdv.highmtnsoftware.com   Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. 10.10.100.254                 0.0%     5    0.9   1.0   0.9   1.5   0.2
  2. 192.168.0.1                  20.0%     5    1.5   1.5   1.5   1.6   0.0
  3. 38.116.136.1                  0.0%     5   53.5  55.9  53.0  66.5   6.0
  4. 38.112.6.145                  0.0%     5   53.4  53.6  53.4  53.9   0.2
  5. 66.250.10.217                 0.0%     5   53.7  53.7  53.4  54.1   0.3
  6. 154.54.24.82                  0.0%     5   65.6  67.2  65.1  74.6   4.1
  7. 154.54.5.217                  0.0%     5   76.5  76.4  75.6  78.3   1.1
  8. 154.54.6.94                   0.0%     5   76.5  81.5  75.9  93.8   7.9
  9. 154.54.12.138                40.0%     5   75.7  75.8  75.7  75.9   0.1
 10. 129.250.2.173                 0.0%     5   80.1  77.2  76.2  80.1   1.6
 11. 129.250.4.25                 20.0%     5  100.7 105.2 100.1 118.9   9.2
 12. 129.250.5.55                 20.0%     5   99.3  99.6  99.3  99.8   0.3
 13. 128.241.219.126               0.0%     5  120.3 111.9  99.1 127.4  12.5
 14. 74.119.76.21                  0.0%     5  115.0 104.1 101.0 115.0   6.1
 15. 74.119.76.26                  0.0%     5  101.3 105.0 101.3 117.9   7.2
 16. 204.15.23.253                 0.0%     5  102.0 102.8 102.0 104.0   0.7
 17. ???                          100.0     5    0.0   0.0   0.0   0.0   0.0


Chris




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