[outages] VPN Issues Between Level3 and RR.com Around Atlanta?

[JW]

Since early Tuesday morning, we have been suffering with the same issues 
attempting to connect VPNs between hosts on Verizon FIOS Business class 
(Tampa market) and hosts homed on Level3.  We are hearing similar complaints 
from other FIOS users, both residential and business, in the Tampa Bay 
region.

I'm also seeing noticeably slower throughput between our Road Runner and 
FIOS endpoints.  The path outbound from Tampa Road Runner toward Verizon is 
via Level3 in Atlanta.  (return path is via RR's tbone network through DFW)

VPN connections hang and never fully connect.  FTP sessions are dying 
mid-session, DNS queries randomly fail to complete, and other badness.

It's bad enough we've had to statically route VPN and FTP traffic through 
another provider to the destinations we need to hit.


----- Original Message ----- 
From: "Devon True" <devon at noved.org>
To: <outages at outages.org>
Sent: Thursday, June 10, 2010 2:36 PM
Subject: [outages] VPN Issues Between Level3 and RR.com Around Atlanta?


> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
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> All:
>
> Anyone experiencing VPN issues between Level3 and RR.com around the
> Atlanta area? When customers try to connect from their office (using
> RR.com for Internet) to their firewall at our center (using Level3), VPN
> sessions fail to establish. All traceroutes appear to go through the
> following hops: