[outages] [slightly OT] Verizon Business repairs slowdown???

Micah Brandon brandon at netsville.com
Mon Mar 15 17:48:35 EDT 2010


Jon Radel wrote:
> We're having real trouble getting Verizon Business to pick up routine T1
> outage tickets and actually work them, and the general temperature of
> the techs is frosty.  We've now heard rumors of massive (5 figures)
> layoffs coming down the pike from 2 sources, but nothing firm.  Anybody
> know if they've got a formal work slowdown going on and / or any
> forecasts as to where this is going?

I can't substantiate this with anything written, but I have had several Verizon Biz
techs tell me about "big changes" coming.  And I know there were high-level meetings
around the holidays.  I'm surprised we haven't heard anything yet.

-MB



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