[outages] Denver Level3 problems?

Kevin Broderick kbroder at accretive-networks.net
Wed May 19 13:24:24 EDT 2010


L3 NOC called us back with reason for outage yesterday: PEBKAC.

- K

Bradley Bopp wrote:
> An internal source has informed me there was an issue with a Data Center in
> the Denver area in which something ³blew up² and this caused a chain effect
> with anything going through Denver to any other pop in the USA.
>
> The problem since has been resolved and was for a very short period.
>
> Brad
>
>
>
> On 5/18/10 2:32 PM, "Joseph Jackson" <jjackson at aninetworks.net> wrote:
>
>   
>> We also saw issues with customer end points that took level 3 around the same
>> time but in NYC ­ LA and DFW POPS.
>>  
>> Joseph
>>  
>>  
>>
>> From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On
>> Behalf Of Sean Clark
>> Sent: Tuesday, May 18, 2010 11:53 AM
>> To: Jayson Baker; randal k
>> Cc: outages at outages.org
>> Subject: Re: [outages] Denver Level3 problems?
>>  
>> We had many customer complaints and all our  IP SLA tests spiked between 1110
>> and 1135 est for Level 3 in our Denver market.  But we also saw the problems
>> in DAL on our level 3 peer (SLA test as well). Some event happened in the
>> Denver area on level 3, we have opened a ticket with them and they reported to
>> us they have had a lot of customer call in for the same thing. They have not
>> given us an RFO yetŠ
>>  
>>  
>>
>> From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On
>> Behalf Of Jayson Baker
>> Sent: Tuesday, May 18, 2010 12:31
>> To: randal k
>> Cc: outages at outages.org
>> Subject: Re: [outages] Denver Level3 problems?
>>  
>> We've been having issues staying connected to Google Chat for the last hour or
>> so.
>>
>> And it just so happens we're connected through you.  :-)
>>
>>
>> Best Wishes,
>> Jayson A. Baker
>> Peak Internet
>>
>> On Tue, May 18, 2010 at 9:51 AM, randal k <rkohutek at gmail.com> wrote:
>> Did anybody else see Denver Level3 service take a hit this morning? Our logs
>> indicated nothing, but we saw various blackholing all over their network for
>> ~20 minutes, starting around 9:15am MST.
>>
>> Everybody have a great day -
>> Randal
>>
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>>
>>
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>
>
> Bradley D. Bopp
> Director Of  Engineering
> http://www.nationalnet.com
> http://as22384.peeringdb.net
>
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