[outages] Comcast DNS outage on the evening of Sunday, November 28

Frank Bulk - iName.com frnkblk at iname.com
Tue Nov 30 12:57:46 EST 2010


There was all kinds of press coverage about the outage, but not a lot of
technical detail.  

Based on reports, Comcast Internet customers in Massachusetts, Connecticut,
Maryland, Virginia, New York, New Hampshire, and parts of Washington, D.C.
were without access their DNS server(s) from about 8:30 pm Eastern to 11:30
pm Eastern, though some say it started as early at 8 pm and ended after
midnight.  NBC was told by a Comcast technician that outages were spread out
over six states in the Northeast and Mid-Atlantic.  Comcast said that phone
and CATV customers were not affected.

According to published reports, Comcast was performing regular maintenance
on their DNS servers and something went wrong.  A Comcast spokesman said on
Monday that "Last night, our engineers identified a server issue that was
affecting Internet service in Boston, parts of New England and the
DC/Beltway areas".

Comcast did not share how many customers were affected.

BTW, did anyone look at http://dns.comcast.net/status.php during this
outage?

Regards,

Frank




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