[outages] ADMIN: Outages List FAQ/Monthly Post.

[virendra rode]

Please take 5 minutes to read it before you post [again].


General Information
===================

About Outages & Mission statement:
http://wiki.outages.org/index.php/Main_Page


Credits:
Credit goes to the Debian / NANOG mailing list for FAQ, which served as
a model for the OUTAGES FAQ.


Outages lists and AUP:
==========================================
Mailing List Charter

The OUTAGES mailing list is established to provide a forum for the
exchange of major outages discussion of Critical Internet
infrastructure, such as IXPs, DNS root servers, major carrier failures,
major data center, carrier hotel, COs, etc., that require cooperation
among network service providers, carriers and network operators around
the globe. In order to continue to provide a useful forum for discussion
of relevant outages issues, the list is governed by the following
guidelines:


Acceptable Use Policy (Code of Conduct)

Outages is entirely volunteer-run non-profit organisation. We 
collaborate freely on a volunteer basis for everyone's benefit.

This code of conduct covers your behaviour as a member of the Outages 
Community, in any outages mailing list, wiki, web site, IRC channel, 
public meeting or private correspondence.

1. Discussion will focus on Internet / backbone related outages and
technical issues surrounding it as described in the charter of OUTAGES.
2. Postings of issues inconsistent with the charter are prohibited.
3. Cross posting is prohibited.
4. Do not quote messages that were sent to you by other people in
private mail, unless agreed beforehand.
5. Postings that include foul language, character assassination, and
lack of respect for other participants are prohibited.
6. Product marketing is prohibited.
7. Postings of political, philosophical, religious and legal nature are
prohibited.
8. Using list as source for private marketing initiatives is prohibited.
9. Autoresponders sending "out of office" or "vacation" mail either to
the list or to the poster are prohibited.
10. Try not to  flame; it is not polite.
11. Never send your messages in HTML; use plain text instead.
12. Do not send "test" messages to determine whether your mail client is
working.

Individuals who violate these guidelines will be contacted and asked to
adhere to the guidelines.

If groups of individuals persist in introducing topics that are outside
the charter of OUTAGES, the moderator committee will send a request to
the entire mailing list requesting adherence to the guidelines.


OUTAGES List FAQ:
===================================================
FAQ contributions are welcome -- please send email to admins at outages.org

About OUTAGES and the List

The primary goal of outages mailing list is for outages-reporting that
would apply to failures of major communications infrastructure
components having significant traffic-carrying capacity.

See the main OUTAGES web page at:
http://www.outages.org

The OUTAGES Volunteer Committee is made up of network operator community
members. You can reach the committee at admins at outages.org


A. Is the list moderated?
No, the outages mailing list is not moderated.

B. I am not getting any mail anymore from the list! Is it down or what?

* If for any reason your email address is unavailable, after some
retries you will be automatically unsubscribed.
* You may get unsubscribed because MTAs relaying traffic to you get
bounces for some reason.
* There are no major outages to report :-)

C. How do I report outages regarding outages mailing list?
You could report problem(s) by reaching us at, admin at outages.org

D. Subscribe / Unsubscribe to OUTAGES Mailing List

For more information, see the subscription web page at:
http://wiki.outages.org/index.php/Main_Page#Mailing_Lists

E. Disclaimer for the OUTAGES mailing lists
http://wiki.outages.org/index.php/Wiki:General_disclaimer

To contact the list's admins: admins at outages.org


Posting Policy
==============

* The basic rule is to avoid asking questions that have been asked
before, or that are irrelevant to other list users, or that are off
topic. Please use your good sense.

* Network operational related topics / issues are not appropriate for
this forum.

* Please read the FAQ and AUP (code of conduct) policy before posting
for more details.


The following are specifically discouraged:

* Is a certain site down?

Please do your technical diligence before posting, use
http://downforeveryoneorjustme.com/ or check
http://wiki.outages.org/index.php/Dashboard for public dashboard prior
to querying the list.


Please also avoid
=============

* Sending posts to the list relevant to only one or two people on this
list,  such as tests or traceroute(s) in response to another post for
comparison to those originally posted.

* Jokes, Puns, amusing observations, spelling corrections.

* Network operations, and other non-outages related issues should be
discussed in the appropriate forums elsewhere.


Other OUTAGES related lists
====================

* outages-discussion - Post outages related discussion, including
troubleshooting, analysis, post-mortem pertaining to ongoing and /or
post outages.

https://puck.nether.net/mailman/listinfo/outages-discussion

* outages-announce - Change management, future updates regarding the list.

https://puck.nether.net/mailman/listinfo/outages-announce


Please send your feedback, comments and /or recommendations on how we can
improve outages services further at admin at outages.org