[outages] [ADMIN] OUTAGES.ORG Survey: Your Participation Requested.

[Patrick W. Gilmore]

The survey has a few question / answer pairs which do not seem to make sense.  For instance:

Q: Do you have concerns about sharing details (lesson learned) regarding your company outages?
A: Yes (we believe in transparency)
If you believed in transparency, why would you have concerns about sharing lessons?

During a critical outage of your infrastructure that results in public-visible outages, updates (internal/external) are provided by your Network Operations or is there a special group for outages closure / notification?
Does that question even make sense?  I'm guessing you meant to ask "ARE updates provided by your NOC...".  And there is no way to say "no, provided by a specific group outside Operations".

Other than those, I tried to fill out the survey.  Looking forward to the results.

-- 
TTFN,
patrick


On Oct 29, 2010, at 11:27 AM, virendra rode wrote:

> <Apologies for duplicate emails. If you have already participated, thank you very much. And for you who have not, please consider doing so.>
> 
> We encourage all organizations across global operational community on the operational aspects of public-facing networks to participate in the survey so we can establish a comprehensive view of what's working and how we can improve going forward in the area of critical infrastructure outages notification.
> 
> The survey is composed of 36 questions and can be completed in about 15 minutes.
> Also, NO personally (or organizationally) identifiable information will be shared in any manner.
> 
> Please take a few moments to complete the survey located at:
> https://spreadsheets.google.com/viewform?formkey=dGpvQXgtQjk1eEllcDJJVk94MVR1Y0E6MA
> 
> We're grateful for your insight and participation, and welcome your feedback and comments.
> 
> Grateful Thanks!
> 
> regards,
> /virendra
> 
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