[outages] Broadviewnet.com

[George Carey]

Fabric card in large distribution router was dropping lots of packets. Took a while to reroute around it.

Major effect was in NYC and to a lesser extent some intercity Internet transit

Was mostly restored by 8:30 PM EDT


On Sep 14, 2010, at 9:40 PM, john at quonix.net wrote:

> For what its worth, Philly appears to be fine.
> 
> I have a switch in Broadview's Philadelphia POP - its actually in their 
> core Telco room. The switch itself is for some Zayo fiber bridging for a 
> private IP wireless application, but the switch has a plain old public 
> GigE fiber link from Broadview's core for IP access. I can hit it now from 
> home (Comcast), getting 8ms latency, hitting the following hops: 
> 
> **hidden**
> 5  te2-2.ccr01.jfk07.atlas.cogentco.com (154.54.1.218)  3.347 ms 
> te2-7.ccr01.jfk07.atlas.cogentco.com (154.54.1.134)  12.666 ms 
> te7-1.ccr01.jfk07.atlas.cogentco.com (154.54.27.206)  3.349 ms 
> 6  38.104.190.46 (38.104.190.46)  3.147 ms  3.158 ms  3.250 ms
> 7  static-64-61-112-181.isp.broadviewnet.net (64.61.112.181)  3.490 ms  
> 3.306 ms  3.318 ms 
> 8  sw1.phla0.g14-2.atx.net (72.44.165.165)  6.613 ms  6.653 ms  6.461 ms
> 9  146.145.78.24 (146.145.78.24)  6.630 ms  6.697 ms  6.795 ms
>     MPLS Label=14707 CoS=0 TTL=1 S=1
> 10  146.145.78.87 (146.145.78.87)  6.779 ms  6.723 ms  6.649 ms
> **hidden***
> 
> I'm hitting BVN from a Cogent peer in NYC (JFK), then its BVN onnet down 
> to phila as the next hop is the old ATX switch. BVN bought ATX in 2007. 
> 
> -John
> 
> ----------------------------------------------------
> From : Gary E. Miller <gem at rellim.com>
> To : john at quonix.net
> Subject : Re: [outages] Broadviewnet.com
> Date : Tue, 14 Sep 2010 18:25:19 -0700 (PDT)
>> -----BEGIN PGP SIGNED MESSAGE-----
>> Hash: SHA1
>> 
>> Yo John!
>> 
>> Mine are NYC metro (NYC/verizon), no confirmation from Broadview or 
> anyone 
>> else on the full extent.
>> 
>> RGDS
>> GARY
>> - 
> --------------------------------------------------------------------------- 
>> Gary E. Miller Rellim 109 NW Wilmington Ave., Suite E, Bend, OR 97701
>> 	gem at rellim.com  Tel:+1(541)382-8588
>> 
>> On Tue, 14 Sep 2010, john at quonix.net wrote:
>> 
>>> Date: Tue, 14 Sep 2010 14:16:17
>>> From: john at quonix.net
>>> To: outages at outages.org
>>> Subject: Re: [outages] Broadviewnet.com
>>> 
>>> Where are the circuits located though? NYC Metro, Phila Metro, Virgian
>>> area, etc.,.
>>> 
>>> John
>>> 
>>> ----------------------------------------------------
>>>> From : Gary E. Miller <gem at rellim.com>
>>> To : john at quonix.net
>>> Subject : Re: [outages] Broadviewnet.com
>>> Date : Tue, 14 Sep 2010 17:45:07 -0700 (PDT)
>>>> -----BEGIN PGP SIGNED MESSAGE-----
>>>> Hash: SHA1
>>>> 
>>>> Yo John!
>>>> 
>>>> On Tue, 14 Sep 2010, john at quonix.net wrote:
>>>> 
>>>>> Is it just their website thats down, or do you have BVN circuits 
> that 
>>> are
>>>>> down?
>>>> 
>>>> I have circuits that are down, but their website (and phones) were 
> down 
>>> for
>>>> about 4 hours.
>>>> 
>>>> Just got through after 45 mins to a support person. They are 
> releasing 
>>>> very little info.  Seems like the circuits in the NYC area that
>>>> Broadview resells from Covad and Verizon are the ones that have been
>>>> having problems.  Just had another blip here, so the event is now 9
>>> hours
>>>> old.
>>>> 
>>>> No ETA on a final fix.
>>>> 
>>>> RGDS
>>>> GARY
>>>> -
>>> 
> --------------------------------------------------------------------------- 
>>>> Gary E. Miller Rellim 109 NW Wilmington Ave., Suite E, Bend, OR 
> 97701 
>>>> 	gem at rellim.com  Tel:+1(541)382-8588
>>>> 
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>>>> 5FAj2fsr3vFaVPNX7UdmhYY=
>>>> =QPXZ
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>>> 
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>>> 
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> 
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