[outages] POLICY Reminder: outage reports

[Jay Ashworth]

When you're reporting an outage to the list based on something *other* than
your own trouble ticket with a carrier, please -- in our continuing attempt
to keep postings on this list as productive and high S/N as possible:

Do Your Homework.

===

Don't just ask "is X down?"; there are websites for that.

Please try to have 3 indications that there might be a problem past the 
edge of your own network before you post -- *and include what they are*.

If you're replying to someone's inquiry, do your own pings and traces and 
MTR -r's, and include those in the posted replies.

This is for two reasons: it will reduce trivial postings, and it will make
the ones that filter through *much* more useful to both the poster, and
everyone else who reads them.

REMEMBER: this list is a forward to many users' mobile mailboxes.  Please
think before you post.  Conversations to outages-discussion.

And as usual, thanks to Jared @ Puck for hosting us.

Cheers,
-- jra

-- 
Jay R. Ashworth                  Baylink                       jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates     http://baylink.pitas.com         2000 Land Rover DII
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