[outages] Mirror Image (intermittent)

[Ryan Rawdon]

On May 14, 2011, at 12:27 PM, Ryan Rawdon wrote:

> Hello list,
> 
> Is anyone seeing problems with Mirror Image (either as a customer or eyeballs)?
> 
> Some of the connections to our content hosted with them are getting refused or reset right after being established, some are getting 503 errors, some are connecting and having a 5 second delay before getting the image served, and the remainder are completing fine (roughly 40% or so are having the aforementioned problems).
> 
> in our primary location we monitor this from (Ashburn, VA on Internap), one of the two IP addresses for wrpx2.service.mirror-image.net is failing consistently, the other has seemed more or less ok.
> 
> From part of the wget output when it selects 216.38.169.99 from the hostname:
> HTTP request sent, awaiting response... Read error (Connection reset by peer) in headers.
> Retrying.
> 
> Here's the location we're hitting (in case that prefix is anycasted):
> 4. core1.te5-2-bbnet2.wdc002.pnap.net                                                                                          0.0%     2    0.6   0.6   0.6   0.6   0.0
> 5. xe-0-5-0-4.r01.asbnva02.us.bb.gin.ntt.net                                                                                   0.0%     2    0.7   1.0   0.7   1.3   0.4
> 6. ae-1.r21.asbnva02.us.bb.gin.ntt.net                                                                                         0.0%     2    0.7   0.7   0.7   0.7   0.0
> 7. eqdir.te13-1.br02.ash01.pccwglobal.net                                                                                      0.0%     2    4.1   9.4   4.1  14.7   7.5
> 8. mirrorimage.ge6-5.br01.sjo01.pccwbtn.net                                                                                    0.0%     2   71.9  72.2  71.9  72.4   0.4
> 9. vwrpx2.rhv.xpc-mii.net                                                                                                      0.0%     2   71.4  71.5  71.4  71.7   0.2


Mirror Image has confirmed that they are having widespread outages to their CDN service, no ETR as of 5-10 minutes ago