[outages] Time Warner Cable outage

[Christopher J. Pilkington]

We had an interesting issue with AS209. When the Level(3) problem
occurred, our BGP session with them started hold time expiring every 2
- 10 minutes, and horrendous packet loss to our advertised prefix.

Finally got a human around 1830 UTC with access to their router, he
claimed he did nothing yet it conveniently fixed itself after we
received cease from their end. Now they're blaming local loop even
though we saw 0% loss when sourcing pings from the interface IP
assigned by them.



On Nov 7, 2011, at 12:39, Josh Luthman <josh at imaginenetworksllc.com> wrote:

> I know customers on Time Warner Cable's fiber and cable (coax) service
> had problems from about 9:05 to 9:20 EST this morning.  Had anyone
> else seen issues?
>
> I wonder if other ISP's were effected, such as CenturyLink (a customer
> that contracted me has this as a backup, another primarily).
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
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