[outages] Bandwidth.com VOIP/SIP outage

Preston Parcell preston.parcell at viawest.com
Wed Nov 9 00:57:10 EST 2011


Greetings,

Did anyone notice a 2-5 min minor hit on Level 3 or other carriers around 10:15-10:25? We saw two spikes in bgp updates coming from Level 3 and lost monitoring momentarily. Doesn't seem to have impacted much, but I was curious if anyone saw anything.

Thanks,
Preston


From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of R. Benjamin Kessler
Sent: Tuesday, November 08, 2011 7:59 PM
To: outages at outages.org
Subject: Re: [outages] Bandwidth.com VOIP/SIP outage

I received a call back on the ticket that I had open with them and the tech indicated that the issues have been resolved.

We're seeing our service restored.

From: outages-bounces at outages.org<mailto:outages-bounces at outages.org> [mailto:outages-bounces at outages.org]<mailto:[mailto:outages-bounces at outages.org]> On Behalf Of Jared Geiger
Sent: Tuesday, November 08, 2011 9:44 PM
To: outages at outages.org<mailto:outages at outages.org>
Subject: Re: [outages] Bandwidth.com VOIP/SIP outage

I saw issues earlier this week when I was doing traceroutes to their NYC wholesale and DFW wholesale switches. I was going via XO and seeing lots of packetloss. I moved the outbound traffic to a provider that got to them via Cogent and things cleared up instantly.

~Jared Geiger
On Tue, Nov 8, 2011 at 8:29 PM, Brooks Bridges <bbridges at ifbyphone.com<mailto:bbridges at ifbyphone.com>> wrote:
Our inbound from core2 appears to be fine, outbound seems to be good to a few different npanxx here in IL.

Brooks R. Bridges
Telecommunications Manager
Ifbyphone, Inc.
Phone: (847) 983-3000<tel:%28847%29%20983-3000>
Fax: (312) 346-3520<tel:%28312%29%20346-3520>
bbridges at ifbyphone.com<mailto:bbridges at ifbyphone.com>
http://www.ifbyphone.com



On 11/8/2011 6:58 PM, Geoffrey Mina wrote:
Can anyone confirm if this is Core2 or legacy proxies?  Inbound on legacy is working for us.

Geoff Mina
CTO/Co-Founder
Connect First Inc.
720.335.5924<tel:720.335.5924>
888.410.3071<tel:888.410.3071>
gmina at ConnectFirst.com<mailto:gmina at ConnectFirst.com>

Sent from my iPhone

On Nov 8, 2011, at 5:21 PM, "Jerry B. Altzman"<jbaltz at altzman.com<mailto:jbaltz at altzman.com>>  wrote:
on 11/8/2011 6:52 PM Mark Kierzkowski said the following:
I can confirm. We can't make calls at all on bandwidth.com<http://bandwidth.com>
<http://bandwidth.com>  sip trunks
My NYC clients who use bandwidth.com<http://bandwidth.com> ring 4-5 times then go to reorder -->  they're having an outage.

//jbaltz
--
jerry b. altzman | jbaltz at altzman.com<mailto:jbaltz at altzman.com> | www.jbaltz.com<http://www.jbaltz.com> | twitter:@lorvax
thank you for contributing to the heat death of the universe.
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