[outages] Grasshopper Outage

isabel dias isabeldias1 at yahoo.com
Sat Oct 8 14:50:15 EDT 2011


do you have BGP confederations configured in the network? is it affecting mostly outbound or inbound traffic ?
what is the MTTR? and your SLA?
 
Grasshopper is such a name!
 


________________________________
From: Frank Bulk <frnkblk at iname.com>
To: 'Tom Merrill' <tom at mtnflyer.net>; outages at outages.org
Sent: Saturday, October 8, 2011 7:34 PM
Subject: Re: [outages] Grasshopper Outage


Reading between the lines it sounds like they really don’t want to execute their DR plan.
 
Frank
 
From:outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of Tom Merrill
Sent: Saturday, October 08, 2011 1:08 PM
To: outages at outages.org
Subject: [outages] Grasshopper Outage
 
Grasshopper phone system provider is down across the entire company. All clients are down with phone numbers ringing or busy tone.
 
They are moving to their Disaster Recovery site. 
 
"The issues started at approximately 4 am (EDT). We're trying to fix this as quickly as possible, but don't have an estimate for how much longer this will last at this time. We'll be posting regular updates to this status page"
 
 
https://support.grasshopper.com/index.php?_m=news&_a=viewnews&newsid=78
 
 
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