[outages] AT&T & Google Issues

Louis Arsenault louis at ntinet.com
Tue Oct 18 23:46:41 EDT 2011


We are noticing a packet loss issue on our AT&T circuit to Google
service. I have an open ticket with AT&T but they insist that it is a
google issue.
We are getting 50% packet loss to both www.google.com and 8.8.8.8.
These are both taking the same route jumping from AT&T to Google.
Trace route & pings are good up to 12.94.87.18. AT&T says that is
google's router even though it is there IP.

Anyone know how to let google know there is an issue with one of there
AT&T pipes?

-Louis



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