[outages] SBC/AT&T Issues in So. California

[Jeremy Chadwick]

Lack of data here isn't of much help.  You'd need to provide
mtr/traceroutes (both directions, not just from one endpoint!) for
starters.

There is no more SBC (they've been officially gone for a few years.  I
know because my workplace used to handle their primary source of IVR for
technical assistance, line debugging, etc. and they're long gone.  Have
you contacted AT&T?

This might also be of interest to you.  You will need to read all the
threads and hope end-users have taken the time to be diligent in their
statements/research (most are not):

http://www.dslreports.com/forum/ilec,pcb

I know dealing with AT&T is equivalent to David vs. Goliath.  Good luck.

-- 
| Jeremy Chadwick                                jdc at parodius.com |
| Parodius Networking                       http://www.parodius.com/ |
| UNIX Systems Administrator                   Mountain View, CA, US |
| Making life hard for others since 1977.               PGP 4BD6C0CB |

On Fri, Sep 02, 2011 at 03:31:48PM -0700, Neil Ticktin wrote:
> We're seeing some trouble with a remote employee working on DSL
> SBC/AT&T.  500ms access times, inability to get to major web services
> like HostGator and more.  Anyone else seeing this?
> 
> Thanks!
> 
> Neil
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