[outages] Is UPS.COM down

Josh Luthman josh at imaginenetworksllc.com
Sun Sep 4 21:22:19 EDT 2011


DNS Cache.

http://en.wikipedia.org/wiki/Domain_Name_System#Recursive_and_caching_name_server

In other words, the web server is not down but the DNS records are broken.
To get around the broken part you can do as was suggested and etc your hosts
file (used before your DNS server, usually).

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Sun, Sep 4, 2011 at 9:09 PM, Jeremy Chadwick <outages at jdc.parodius.com>wrote:

> This response makes absolutely no sense with regards to the information
> I provided.  Also, "cash server"?  End of thread for me.
>
> --
> | Jeremy Chadwick                                jdc at parodius.com |
> | Parodius Networking                       http://www.parodius.com/ |
> | UNIX Systems Administrator                   Mountain View, CA, US |
> | Making life hard for others since 1977.               PGP 4BD6C0CB |
>
> On Sun, Sep 04, 2011 at 08:00:33PM -0500, Mark Kierzkowski wrote:
> > You can created local record on your dns server for ups.com for now till
> there register fixes it.
> >
> > Here is dns record from Comcast cash servers for ups.com
> >
> > ups.com
> > Non-authoritative answer:
> > Name:??? ups.com
> > Addresses:? 153.2.224.50, 153.2.228.50
> > ?
> >
> >
> >
> > --------------------------
> > Thanks.
> > Mark Kierzkowski
> >
> > ----- Original Message -----
> > From: Jeremy Chadwick [mailto:outages at jdc.parodius.com]
> > Sent: Sunday, September 04, 2011 07:42 PM
> > To: Mark Kierzkowski
> > Cc: outages at outages.org <outages at outages.org>
> > Subject: Re: [outages] Is UPS.COM down
> >
> > Which DNS servers?  It looks to me like nsa.ups.com and nsb.ups.com work
> > fine.  I didn't care to try the AT&T and Sprint authoritative NSes.
> > Below is validation.
> >
> > My workplace relies heavily on UPS's web-based XML API for package
> > status and tracking details, and none of our real-time monitoring has
> > alerted for DNS issues or anything else pertaining to UPS today.
> >
> >
> >
> > $ dig @a.gtld-servers.net ns ups.com.
> >
> > ; <<>> DiG 9.6.-ESV-R5 <<>> @a.gtld-servers.net ns ups.com.
> > ; (1 server found)
> > ;; global options: +cmd
> > ;; Got answer:
> > ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22371
> > ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 6, ADDITIONAL: 6
> > ;; WARNING: recursion requested but not available
> >
> > ;; QUESTION SECTION:
> > ;ups.com.                       IN      NS
> >
> > ;; AUTHORITY SECTION:
> > ups.com.                172800  IN      NS      nsa.ups.com.
> > ups.com.                172800  IN      NS      nsb.ups.com.
> > ups.com.                172800  IN      NS
> cbru.br.ns.els-gms.att.net.
> > ups.com.                172800  IN      NS
> cmtu.mt.ns.els-gms.att.net.
> > ups.com.                172800  IN      NS      ns1-auth.sprintlink.net.
> > ups.com.                172800  IN      NS      ns2-auth.sprintlink.net.
> >
> > ;; ADDITIONAL SECTION:
> > nsa.ups.com.            172800  IN      A       153.2.242.115
> > nsb.ups.com.            172800  IN      A       153.2.244.155
> > cbru.br.ns.els-gms.att.net. 172800 IN   A       199.191.128.105
> > cmtu.mt.ns.els-gms.att.net. 172800 IN   A       12.127.16.69
> > ns1-auth.sprintlink.net. 172800 IN      A       206.228.179.10
> > ns2-auth.sprintlink.net. 172800 IN      A       144.228.254.10
> >
> > ;; Query time: 104 msec
> > ;; SERVER: 192.5.6.30#53(192.5.6.30)
> > ;; WHEN: Sun Sep  4 17:37:37 2011
> > ;; MSG SIZE  rcvd: 276
> >
> >
> > $ dig @nsa.ups.com a www.ups.com
> >
> > ; <<>> DiG 9.6.-ESV-R5 <<>> @nsa.ups.com a www.ups.com
> > ; (1 server found)
> > ;; global options: +cmd
> > ;; Got answer:
> > ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16074
> > ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 9, ADDITIONAL: 5
> >
> > ;; QUESTION SECTION:
> > ;www.ups.com.                   IN      A
> >
> > ;; ANSWER SECTION:
> > www.ups.com.            300     IN      CNAME   www.ups.com.akadns.net.
> > www.ups.com.akadns.net. 92      IN      CNAME
> www.upsprodcidr2.com.akadns.net.
> > www.upsprodcidr2.com.akadns.net. 15 IN  CNAME   www2.ups.com.edgekey.net
> .
> > www2.ups.com.edgekey.net. 129   IN      CNAME   e1250.b.akamaiedge.net.
> > e1250.b.akamaiedge.net. 5       IN      A       96.6.165.62
> >
> > ;; AUTHORITY SECTION:
> > b.akamaiedge.net.       228     IN      NS      n4b.akamaiedge.net.
> > b.akamaiedge.net.       228     IN      NS      n6b.akamaiedge.net.
> > b.akamaiedge.net.       228     IN      NS      n1b.akamaiedge.net.
> > b.akamaiedge.net.       228     IN      NS      n5b.akamaiedge.net.
> > b.akamaiedge.net.       228     IN      NS      n2b.akamaiedge.net.
> > b.akamaiedge.net.       228     IN      NS      n8b.akamaiedge.net.
> > b.akamaiedge.net.       228     IN      NS      n3b.akamaiedge.net.
> > b.akamaiedge.net.       228     IN      NS      n0b.akamaiedge.net.
> > b.akamaiedge.net.       228     IN      NS      n7b.akamaiedge.net.
> >
> > ;; ADDITIONAL SECTION:
> > n2b.akamaiedge.net.     3393    IN      A       209.170.113.121
> > n4b.akamaiedge.net.     919     IN      A       209.170.113.83
> > n5b.akamaiedge.net.     217     IN      A       209.170.113.120
> > n7b.akamaiedge.net.     919     IN      A       209.170.113.83
> > n8b.akamaiedge.net.     3030    IN      A       209.170.113.83
> >
> > ;; Query time: 96 msec
> > ;; SERVER: 153.2.242.115#53(153.2.242.115)
> > ;; WHEN: Sun Sep  4 17:37:46 2011
> > ;; MSG SIZE  rcvd: 422
> >
> >
> > $ dig @nsb.ups.com a www.ups.com
> >
> > ; <<>> DiG 9.6.-ESV-R5 <<>> @nsb.ups.com a www.ups.com
> > ; (1 server found)
> > ;; global options: +cmd
> > ;; Got answer:
> > ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9024
> > ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 9, ADDITIONAL: 6
> >
> > ;; QUESTION SECTION:
> > ;www.ups.com.                   IN      A
> >
> > ;; ANSWER SECTION:
> > www.ups.com.            300     IN      CNAME   www.ups.com.akadns.net.
> > www.ups.com.akadns.net. 277     IN      CNAME
> www.upsprodcidr2.com.akadns.net.
> > www.upsprodcidr2.com.akadns.net. 7 IN   CNAME   www2.ups.com.edgekey.net
> .
> > www2.ups.com.edgekey.net. 346   IN      CNAME   e1250.b.akamaiedge.net.
> > e1250.b.akamaiedge.net. 20      IN      A       72.247.9.62
> >
> > ;; AUTHORITY SECTION:
> > b.akamaiedge.net.       317     IN      NS      n3b.akamaiedge.net.
> > b.akamaiedge.net.       317     IN      NS      n4b.akamaiedge.net.
> > b.akamaiedge.net.       317     IN      NS      n2b.akamaiedge.net.
> > b.akamaiedge.net.       317     IN      NS      n5b.akamaiedge.net.
> > b.akamaiedge.net.       317     IN      NS      n1b.akamaiedge.net.
> > b.akamaiedge.net.       317     IN      NS      n6b.akamaiedge.net.
> > b.akamaiedge.net.       317     IN      NS      n8b.akamaiedge.net.
> > b.akamaiedge.net.       317     IN      NS      n0b.akamaiedge.net.
> > b.akamaiedge.net.       317     IN      NS      n7b.akamaiedge.net.
> >
> > ;; ADDITIONAL SECTION:
> > n1b.akamaiedge.net.     1534    IN      A       208.45.220.25
> > n2b.akamaiedge.net.     2890    IN      A       208.45.220.24
> > n4b.akamaiedge.net.     1077    IN      A       96.17.74.217
> > n5b.akamaiedge.net.     336     IN      A       96.17.74.214
> > n7b.akamaiedge.net.     1077    IN      A       96.17.74.217
> > n8b.akamaiedge.net.     792     IN      A       96.17.74.218
> >
> > ;; Query time: 88 msec
> > ;; SERVER: 153.2.244.155#53(153.2.244.155)
> > ;; WHEN: Sun Sep  4 17:37:55 2011
> > ;; MSG SIZE  rcvd: 438
> >
> > --
> > | Jeremy Chadwick                                jdc at parodius.com |
> > | Parodius Networking                       http://www.parodius.com/ |
> > | UNIX Systems Administrator                   Mountain View, CA, US |
> > | Making life hard for others since 1977.               PGP 4BD6C0CB |
> >
> > On Sun, Sep 04, 2011 at 07:26:02PM -0500, Mark Kierzkowski wrote:
> > > Is anyone experiencing issues with ups.com site?
> > >
> > > Looks like dns servers are not resolving that domain.
> > >
> >
> > > _______________________________________________
> > > Outages mailing list
> > > Outages at outages.org
> > > https://puck.nether.net/mailman/listinfo/outages
> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20110904/eed4cb02/attachment.htm>


More information about the Outages mailing list