[outages] Akamai changes?
Patrick W. Gilmore
patrick at ianai.net
Tue Sep 6 20:12:24 EDT 2011
On Sep 7, 2011, at 7:04, Robert Blayzor <rblayzor.bulk at inoc.net> wrote:
> We have a few Akamai servers in our network that have been chugging around 200Mbps+ for years. On or around the 27th of August they have almost completely stopped passing traffic. The servers are fine, our BGP sessions are up, everything appears normal. I've not heard anything from Akamai and emails into their NOC seems to indicate they don't know what is going on or they just don't want to say what's going on.
>
> Regardless it's been a problem over a week now. Has anyone (that hosts Akamai servers in their network) noticed the same thing?
Akamai's overall traffic is nominal.
If you have servers in your network and have any questions (about this or anything else), you can email NetSupport-tix at akamai.com. That will open a ticket with Akamai's Network Support team. They are M-F, not 24/7.
If you have an emergency, you can email noc at akamai.com, or call them at +1-617-444-3007, or toll free in North America at 1-877-625-2624.
If you forget the contact info, you can always find it at <http://www.akamai.com/peering/>, or <http://as20940.peeringdb.com/>.
--
TTFN,
patrick
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