[outages] GoDaddy DNS Issues?

[Jeremy Chadwick]

I cannot confirm this.  On Windows machines all I am seeing is that
lookups for xyz.com using an authoritative nameserver of
ns50.domaincontrol.com is -- correctly -- rejected:

PS>nslookup xyz.com ns50.domaincontrol.com
*** Can't find server name for address 208.109.255.25: Query refused
Server:  UnKnown
Address:  208.109.255.25

*** UnKnown can't find xyz.com: Query refused

I see the same behaviour with ns49.domaincontrol.com, ns48, etc...

The rejection message here is correct because xyz.com is not a domain
GoDaddy's nameservers are authoritative for (root servers as well as
WHOIS both confirm this; query a.gtld-servers.net for NS records for
xyz.com), and *are not* recursive nameservers.

I also see the exact same behaviour with dig on a FreeBSD host.  Note:
"status: REFUSED".

$ dig @ns49.domaincontrol.com ns xyz.com

; <<>> DiG 9.6.-ESV-R5 <<>> @ns49.domaincontrol.com ns xyz.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 25213
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;xyz.com.                       IN      NS

;; Query time: 75 msec
;; SERVER: 216.69.185.25#53(216.69.185.25)
;; WHEN: Tue Sep 20 14:10:03 2011
;; MSG SIZE  rcvd: 25

Also, according to WHOIS domaincontrol.com is "Wild West Domains".  Is
this a company GoDaddy purchased?  I have not bothered to check web
pages (do not particularly care).  If not, what's the relation?

-- 
| Jeremy Chadwick                                jdc at parodius.com |
| Parodius Networking                       http://www.parodius.com/ |
| UNIX Systems Administrator                   Mountain View, CA, US |
| Making life hard for others since 1977.               PGP 4BD6C0CB |

On Tue, Sep 20, 2011 at 04:49:47PM -0400, Michael Moeller wrote:
> We are receiving various reports from our customers (large
> institutions) indicating that they cannot access our public facing
> hosts via their FQDNs.  We use GoDaddy for DNS.
> 
> Initial troubleshooting shows that queries to ns50.domaincontrol.com
> and ns49.domaincontrol.com fail from Windows based caching name
> servers, however succeed on UNIX/Linux hosts.
> 
> Verification at our site using dig and nslookup confirms the above.
> 
> On a windows host the following is returned for all valid and invalid
> domain names:
>    *** ns50.domaincontrol.com can't find xyz.com: No response from server
> 
> Can anyone confirm what we are seeing?
> 
> Thanks and regards,
> Mike
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