[outages] USAD SIP Dropped Calls

[Kevin Blackham]

To be entirely accurate, they have 7 locations. All in LAS. There are two networks for "house" pipe. I'd call one "cheap" and the other "good" blends of transit. 

On Apr 25, 2012, at 13:37, Corey Quinn <corey at sequestered.net> wrote:

> Hmm, SwitchNAP has one location-- in Las Vegas.
> 
> -- Corey
> 
> 
> On Apr 25, 2012, at 1:36 PM, Dan White wrote:
> 
>> Tulsa, Oklahoma.
>> 
>> I don't know, geographically, where USA Digital is located, or at which POP
>> we terminate.
>> 
>> On 04/25/12 13:34 -0700, Cornelius_Lewis at ahm.honda.com wrote:
>>> From what locations are you experiencing the problems?
>>> 
>>> Thanks
>>> 
>>> Neal
>>> 
>>> 
>>> 
>>> 
>>> From:    Dan White <dwhite at olp.net>
>>> To:    outages at outages.org
>>> Date:    04/25/2012 01:28 PM
>>> Subject:    [outages] USAD SIP Dropped Calls
>>> Sent by:    outages-bounces at outages.org
>>> 
>>> 
>>> 
>>> We are receiving customer complaints of dropped calls on our USAD SIP
>>> trunks. We are also noticing intermittent packet loss and high variability
>>> in latency (according to ping/traceroute). Is anyone else experiencing
>>> problems?
>>> 
>>> dwhite at quark:~$ dig +short -x 66.116.118.50
>>> cust-66.116.118.50.switchnap.com.
>>> dwhite at quark:~$ ping -A -q -c 50 66.116.118.50
>>> PING 66.116.118.50 (66.116.118.50) 56(84) bytes of data.
>>> 
>>> --- 66.116.118.50 ping statistics ---
>>> 50 packets transmitted, 43 received, 14% packet loss, time 9992ms
>>> rtt min/avg/max/mdev = 46.929/153.021/512.515/119.183 ms, pipe 3, ipg/ewma
>>> 203.936/104.808 ms
>>> 
>>> dwhite at quark:~$ mtr --report -c 50 66.116.118.50
>>> HOST: quark                       Loss%   Snt   Last   Avg  Best  Wrst
>>> StDev
>>> 1.|-- 10.0.2.1                   0.0%    50    0.6   1.8   0.5   3.6 0.8
>>> 2.|-- olp-67-217-152-5.olp.net   0.0%    50    1.4   1.8   0.7  10.1 1.3
>>> 3.|-- router.olp.net             0.0%    50    0.9   0.9   0.7   4.1 0.5
>>> 4.|-- olp-67-217-152-34.olp.net  0.0%    50    1.2   7.0   1.2 277.4
>>> 39.0
>>> 5.|-- ae5-694.edge9.dallas1.lev  0.0%    50    8.2   8.6   8.1  23.8 2.3
>>> 6.|-- vlan80.csw3.dallas1.level  0.0%    50    8.1  11.8   8.1  20.5 4.2
>>> 7.|-- ae-82-82.ebr2.dallas1.lev  0.0%    50    8.2   8.7   8.1  17.6 1.5
>>> 8.|-- ae-2-2.ebr1.denver1.level  0.0%    50   22.6  25.8  22.5  34.3 4.3
>>> 9.|-- ae-1-6.bar2.lasvegas1.lev  0.0%    50   41.8  44.9  41.8  95.8
>>> 10.9
>>> 10.|-- ae-5-5.car2.lasvegas1.lev  0.0%    50   41.9  57.4  41.9 192.5
>>> 35.5
>>> 11.|-- switch-comm.car2.lasvegas  0.0%    50   42.7  42.8  42.6  43.1 0.1
>>> 12.|-- te2-6.las-core2-1.switchn  0.0%    50   42.9  51.6  42.6 239.4
>>> 35.7
>>> 13.|-- te4-1.las-esw09.switchnap  2.0%    50   43.2  43.9  42.9  59.0 3.0
>>> 14.|-- cust-66.209.71.30.switchn 34.0%    50  142.4 381.9  99.8 1371.
>>> 283.3
>>> 15.|-- cust-66.116.118.50.switch 64.0%    50  192.6 327.1 108.7 726.2
>>> 208.8
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