[outages] Linode outage in Newark, NJ starting at 3:30 pm

[reza a]

Is it common practice to have an array of batteries in between the colo and the generators to give you time to start the generators?

----- Original Message -----
From: "Sadiq Saif" <sadiq at asininetech.com>
To: "Jack Carrozzo" <jack at crepinc.com>
Cc: outages at outages.org
Sent: Friday, August 31, 2012 2:59:16 PM
Subject: Re: [outages] Linode outage in Newark, NJ starting at 3:30 pm

This is the incident report from NAC:
Subsequent to the utility power failure at our Cedar Knolls facility
the generator that powers systems A and D did not start automatically.
Manual intervention was required to get generator power running.
Unfortunately before the generator was manually engaged customers on
these systems experienced a complete power loss. We are still
investigating why the generator did not engage automatically.Utility
power has been restored, and transfer back to utility was successful.

On Fri, Aug 31, 2012 at 3:59 PM, Jack Carrozzo <jack at crepinc.com> wrote:
> 3:52pm (EDT): NAC has informed us of a power issue affecting at least
> some portion of the datacenter. As soon as power is restored we are
> poised to execute our recovery procedures to all affected systems.
>
> On Fri, Aug 31, 2012 at 3:46 PM, Smith, Kyle <ksmith at litle.com> wrote:
>> FYI,
>>
>>
>>
>> http://status.linode.com/
>>
>>
>>
>> We started getting alerts at roughly ~3:30
>>
>>
>>
>> - Kyle
>>
>>
>>
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-- 
Sadiq S
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