[outages] Windstream Outage in Florida
Linda Ellis
Linda at singlepointconsulting.net
Thu Dec 13 09:57:57 EST 2012
We have several legacy Uslec/Paetec customers affected in Florida, we have been unable to find out what is wrong but we were given Master Ticket #1213-178.
If anyone hears anything about cause and ETR please post here, I will do the same.
Linda Ellis
Managing Partner
SinglePoint Consulting, LLC
800.360.6516~Voice {24/7}
877.705.9920~Fax
Linda at SinglePointConsulting.Net
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From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of outages-request at outages.org
Sent: Thursday, December 13, 2012 9:51 AM
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Subject: Outages Digest, Vol 55, Issue 27
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Today's Topics:
1. Windstream voice issues (bernie listsub)
2. Re: Windstream voice issues (Winstead, Mike)
3. Re: Windstream voice issues (Eric)
4. Level3 problems in Chicago? (Jason Baugher)
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Message: 1
Date: Thu, 13 Dec 2012 14:06:51 +0000
From: bernie listsub <bernie.listsub at landmark.coop>
To: "outages at outages.org" <outages at outages.org>
Subject: [outages] Windstream voice issues
Message-ID:
<B73793E34A78FE4A8A35710519486D94849D775D at ldmk-exch01.landmark.int>
Content-Type: text/plain; charset="us-ascii"
Has anyone else been having issues w/Windstream today? Our MPLS services in WI and IL are find, but we can't make any outbound calls, though inbound is working. If you call their NOC you just get the option to leave a voicemail because call volume is so high.
Anyone else experiencing issues?
-Bernie
================================
Nick "Bernie" Bernhardt
Network Administrator
Landmark Services Cooperative
nick.bernhardt at landmark.coop<mailto:nick.bernhardt at landmark.coop>
================================
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Message: 2
Date: Thu, 13 Dec 2012 08:22:10 -0600
From: "Winstead, Mike" <MWinstead at sterneagee.com>
To: bernie listsub <bernie.listsub at landmark.coop>,
"outages at outages.org" <outages at outages.org>
Subject: Re: [outages] Windstream voice issues
Message-ID:
<F9F10AFF8070AF45A0A3D344F1E29B2813BA369F95 at SALEXCHANGE-DB.sterneagee.local>
Content-Type: text/plain; charset="us-ascii"
Yes - We are also having problems making outbound calls in PA and FL. We have SIP trunks with Windstream.
Mike Winstead
Lead Infrastructure Engineer
Sterne Agee
2 Perimeter Park S. Suite 100E
Birmingham, AL 35243
205.414.7224
205.439.6168 (fax)
www.sterneagee.com<http://www.sterneagee.com/>
From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of bernie listsub
Sent: Thursday, December 13, 2012 8:07 AM
To: outages at outages.org
Subject: [outages] Windstream voice issues
Has anyone else been having issues w/Windstream today? Our MPLS services in WI and IL are find, but we can't make any outbound calls, though inbound is working. If you call their NOC you just get the option to leave a voicemail because call volume is so high.
Anyone else experiencing issues?
-Bernie
================================
Nick "Bernie" Bernhardt
Network Administrator
Landmark Services Cooperative
nick.bernhardt at landmark.coop<mailto:nick.bernhardt at landmark.coop>
================================
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Message: 3
Date: Thu, 13 Dec 2012 09:24:35 -0500
From: Eric <eric at roxanne.org>
To: bernie listsub <bernie.listsub at landmark.coop>
Cc: "outages at outages.org" <outages at outages.org>
Subject: Re: [outages] Windstream voice issues
Message-ID: <4E98C142-1D94-46BF-9DDB-34396E7811D4 at roxanne.org>
Content-Type: text/plain; charset="utf-8"
We're seeing issues with outbound calls, but haven't heard any details...
--
Eric Gauthier
SysEng @ Wayfair.com
On Dec 13, 2012, at 9:06 AM, bernie listsub <bernie.listsub at landmark.coop> wrote:
> Has anyone else been having issues w/Windstream today? Our MPLS services in WI and IL are find, but we can?t make any outbound calls, though inbound is working. If you call their NOC you just get the option to leave a voicemail because call volume is so high.
>
> Anyone else experiencing issues?
>
> -Bernie
>
>
> ================================
> Nick ?Bernie? Bernhardt
> Network Administrator
> Landmark Services Cooperative
> nick.bernhardt at landmark.coop
> ================================
>
>
> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
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Message: 4
Date: Thu, 13 Dec 2012 08:50:32 -0600
From: Jason Baugher <jason at thebaughers.com>
To: "outages at outages.org" <outages at outages.org>
Subject: [outages] Level3 problems in Chicago?
Message-ID:
<CAGbD49rS_gKWo5CKZDH=qJ4PY+tTEDQuZHoGc1LK54X9Mj+6VA at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Starting at 8am Central Time, we're seeing issues with Level3 in Chicago. I don't have access to the far end to do a traceroute from the far side.
Traceroute with our Level3 peering up:
Tracing the route to tcsmonitor.trendcs.com (198.17.225.17)
1 vlan372.car2.StLouis1.Level3.net (4.53.162.241) [AS 3356] 160 msec 8 msec 4 msec
2 4.69.201.1 [AS 3356] [MPLS: Label 1173 Exp 0] 16 msec 8 msec 16 msec
3 ae-1-100.ebr2.Chicago2.Level3.net (4.69.132.114) [AS 3356] [MPLS: Label
1233 Exp 0] 8 msec
ae-6-6.ebr1.Chicago1.Level3.net (4.69.140.189) [AS 3356] [MPLS: Label
1096 Exp 0] 12 msec
ae-1-100.ebr2.Chicago2.Level3.net (4.69.132.114) [AS 3356] [MPLS: Label
1233 Exp 0] 8 msec
4 * * *
5 * * *
6 * * *
Traceroute with it down, traffic moved to Sprint:
Tracing the route to tcsmonitor.trendcs.com (198.17.225.17)
1 qncy-pc-cat-0001.adams.net (66.226.125.198) 4 msec 0 msec 0 msec
2 sl-st20-chi-9-0-1.sprintlink.net (144.223.60.49) [AS 1239] 8 msec 4 msec 8 msec
3 144.232.8.114 [AS 1239] 8 msec 4 msec 4 msec
4 vlan52.ebr2.Chicago2.Level3.net (4.69.138.190) [AS 3356] [MPLS: Label
1233 Exp 0] 8 msec 16 msec 4 msec
5 * * *
6 ae-1-9.bar2.Cleveland1.Level3.net (4.69.136.193) [AS 3356] [MPLS: Label
299776 Exp 0] 24 msec 64 msec 52 msec
7 ae-0-11.bar1.Cleveland1.Level3.net (4.69.136.185) [AS 3356] 24 msec 24 msec 24 msec
8 FIDELITY-AC.bar1.Cleveland1.Level3.net (4.53.196.30) [AS 3356] 136 msec
212 msec 212 msec
9 ge-1-0-1.ar2.kth.cle.oh.fidelityaccess.net (66.94.64.7) [AS 22958] 16 msec 16 msec 16 msec
10 net-207-58-250-91.arpa.fidelityaccess.net (207.58.250.91) [AS 22958] 16 msec 20 msec 16 msec
We've opened a ticket with Level3, just wondering if anyone else has noticed problems this morning.
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