[outages] Level3 to China Telecom Handoff issue

[Dave Samic]

Peachy :)

Thanks everyone for the quick responses...



From: Jason Baugher [mailto:jason at thebaughers.com]
Sent: Thursday, December 13, 2012 13:27
To: Dave Samic
Cc: outages at outages.org
Subject: Re: [outages] Level3 to China Telecom Handoff issue

We've been through this with Level3 as well. They point to China Telcom as being the hold-up on increasing the capacity between the two.

On Thu, Dec 13, 2012 at 12:13 PM, Dave Samic <dave.samic at paragrid.net<mailto:dave.samic at paragrid.net>> wrote:

-- Anyone from Level3 --



First - I realize ICMP testing is not and end all be all, but seeing packet loss as well between two different carriers.  Plan to potentially open tickets, but hoping for someone at Level3 to check a hop (below)?



Anyone seeing or having issues with anything handing off from Level3 to china, specifically china telecom?



Customer is dead in the water on a move, and at CHINA-TELEC.edge1.SanJose3.Level3.net<http://CHINA-TELEC.edge1.SanJose3.Level3.net> [4.71.114.102] seeing some latency double or more from an ATT path that routes through Sprint.  Customer trying to move ipsec tunnel over (and change ISP's) and cannot due to double+ the latency routing over from Level3 vs. Sprint.



FYI - this issue has been the same for a week or more.  Dont have any specific times, but customer calling me during the day EST to look at this and it's been the same every day...



Two different traces below (I cut some out as the first hops are fine, it's the hand off)..



First, the "good":



10    19 ms    19 ms    19 ms  144.232.1.73

  11    24 ms    19 ms    20 ms  144.232.1.73

  12    59 ms    60 ms    59 ms  144.232.11.17

  13    60 ms    60 ms    61 ms  sl-crs1-stk-0-0-0-3.sprintlink.net<http://sl-crs1-stk-0-0-0-3.sprintlink.net>

[144.232.8.167]

  14    61 ms    60 ms    61 ms  sl-crs1-ria-0-2-2-0.sprintlink.net<http://sl-crs1-ria-0-2-2-0.sprintlink.net>

[144.232.9.152]

  15    61 ms    61 ms    61 ms  144.232.2.84

  16    62 ms    62 ms    62 ms  sl-st25-la-.sprintlink.net<http://sprintlink.net> [144.232.9.20]

  17    61 ms    61 ms    61 ms  sl-china1-356229-0.sprintlink.net<http://sl-china1-356229-0.sprintlink.net>

[144.228.79.118<tel:%5B144.228.79.118>]



Now the "bad":



10    22 ms    22 ms    22 ms  ae-6-6.ebr1.Chicago2.Level3.net<http://ae-6-6.ebr1.Chicago2.Level3.net>

[4.69.140.190]

11    55 ms    49 ms    51 ms  ae-3-3.ebr2.Denver1.Level3.net<http://ae-3-3.ebr2.Denver1.Level3.net> [4.69.132.61]

12    46 ms    46 ms    46 ms  ae-1-100.ebr1.Denver1.Level3.net<http://ae-1-100.ebr1.Denver1.Level3.net>

[4.69.151.181]

13    72 ms    72 ms    71 ms  ae-3-3.ebr2.SanJose1.Level3.net<http://ae-3-3.ebr2.SanJose1.Level3.net> [4.69.132.57]

14    82 ms    74 ms    74 ms  ae-82-82.csw3.SanJose1.Level3.net<http://ae-82-82.csw3.SanJose1.Level3.net>

[4.69.153.26]

15    72 ms    72 ms    72 ms  ae-3-80.edge1.SanJose3.Level3.net<http://ae-3-80.edge1.SanJose3.Level3.net>

[4.69.152.144]

16   172 ms   171 ms   171 ms  CHINA-TELEC.edge1.SanJose3.Level3.net<http://CHINA-TELEC.edge1.SanJose3.Level3.net>

[4.71.114.102]



Thanks to anyone that can check / verify this, or simply tell me - "Normal - good luck"...


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