[outages] DNS resolution of ebay.com

[Dan White]

I can confirmed that we are seeing this as well:

dwhite at quark:~$ dig +trace www.ebay.com

; <<>> DiG 9.7.3 <<>> +trace www.ebay.com
;; global options: +cmd
.                       76272   IN      NS      a.root-servers.net.
.                       76272   IN      NS      l.root-servers.net.
.                       76272   IN      NS      e.root-servers.net.
.                       76272   IN      NS      k.root-servers.net.
.                       76272   IN      NS      b.root-servers.net.
.                       76272   IN      NS      g.root-servers.net.
.                       76272   IN      NS      f.root-servers.net.
.                       76272   IN      NS      d.root-servers.net.
.                       76272   IN      NS      h.root-servers.net.
.                       76272   IN      NS      i.root-servers.net.
.                       76272   IN      NS      m.root-servers.net.
.                       76272   IN      NS      c.root-servers.net.
.                       76272   IN      NS      j.root-servers.net.
;; Received 385 bytes from 10.0.1.10#53(10.0.1.10) in 0 ms

com.                    172800  IN      NS      m.gtld-servers.net.
com.                    172800  IN      NS      g.gtld-servers.net.
com.                    172800  IN      NS      b.gtld-servers.net.
com.                    172800  IN      NS      d.gtld-servers.net.
com.                    172800  IN      NS      j.gtld-servers.net.
com.                    172800  IN      NS      e.gtld-servers.net.
com.                    172800  IN      NS      l.gtld-servers.net.
com.                    172800  IN      NS      a.gtld-servers.net.
com.                    172800  IN      NS      c.gtld-servers.net.
com.                    172800  IN      NS      f.gtld-servers.net.
com.                    172800  IN      NS      h.gtld-servers.net.
com.                    172800  IN      NS      i.gtld-servers.net.
com.                    172800  IN      NS      k.gtld-servers.net.
;; Received 502 bytes from 192.33.4.12#53(c.root-servers.net) in 21 ms

ebay.com.               172800  IN      NS      sjc-dns1.ebaydns.com.
ebay.com.               172800  IN      NS      sjc-dns2.ebaydns.com.
ebay.com.               172800  IN      NS      smf-dns1.ebaydns.com.
ebay.com.               172800  IN      NS      smf-dns2.ebaydns.com.
;; Received 194 bytes from 192.33.14.30#53(b.gtld-servers.net) in 149 ms

;; connection timed out; no servers could be reached
dwhite at quark:~$ 



dwhite at quark:~$ ping sjc-dns1.ebaydns.com.
PING sjc-dns1.ebaydns.com (66.135.207.137) 56(84) bytes of data.
^CFrom 144.232.25.223 icmp_seq=1 Time to live exceeded

--- sjc-dns1.ebaydns.com ping statistics ---
1 packets transmitted, 0 received, +1 errors, 100% packet loss, time 0ms

dwhite at quark:~$ 

On 01/17/12 14:20 -0600, Frank Bulk - iName.com wrote:
>We've received two calls complaining about access to www.ebay.com.  Further
>checking shows that none of our DNS servers can resolve either www.ebay.com
>or ebay.com.  DIG returns a "timed out".  Flushing our caches made no
>difference, and our upstream provider's DNS servers are acting the same way.
>
>Digging against 8.8.8.8 works fine, but against the 4 NS servers listed for
>ebay, they don't, probably because their DNS server is all ebaydns.com.
>
>
>nagios:/tmp# dig A ebay.com @96.31.0.5
>
>; <<>> DiG 9.7.3 <<>> A ebay.com @96.31.0.5
>;; global options: +cmd
>;; connection timed out; no servers could be reached
>nagios:/tmp# dig A ebay.com @167.142.225.5
>
>; <<>> DiG 9.7.3 <<>> A ebay.com @167.142.225.5
>;; global options: +cmd
>;; Got answer:
>;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 41569
>;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
>
>;; QUESTION SECTION:
>;ebay.com.                      IN      A
>
>;; Query time: 4433 msec
>;; SERVER: 167.142.225.5#53(167.142.225.5)
>;; WHEN: Tue Jan 17 14:19:12 2012
>;; MSG SIZE  rcvd: 26
>
>nagios:/tmp#
>
>nagios:/tmp# dig NS ebay.com @8.8.8.8
>
>; <<>> DiG 9.7.3 <<>> NS ebay.com @8.8.8.8
>;; global options: +cmd
>;; Got answer:
>;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 58612
>;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0
>
>;; QUESTION SECTION:
>;ebay.com.                      IN      NS
>
>;; ANSWER SECTION:
>ebay.com.               63033   IN      NS      sjc-dns2.ebaydns.com.
>ebay.com.               63033   IN      NS      smf-dns2.ebaydns.com.
>ebay.com.               63033   IN      NS      smf-dns1.ebaydns.com.
>ebay.com.               63033   IN      NS      sjc-dns1.ebaydns.com.
>
>;; Query time: 37 msec
>;; SERVER: 8.8.8.8#53(8.8.8.8)
>;; WHEN: Tue Jan 17 14:18:22 2012
>;; MSG SIZE  rcvd: 126
>
>nagios:/tmp#

-- 
Dan White