[outages] SF Bay Area

[Seth Mattinen]

On 7/19/12 11:36 AM, Seth Mattinen wrote:
> On 7/19/12 11:29 AM, Jason Nesheim wrote:
>> We're still seeing issues on connectivity into the SF and Sacramento area
>> via GLX as well.  Has anyone been able to isolate this down to
>> specifically a GLX issue, or if there is something more widespread across
>> multiple carriers?  So far we do not seem to have the same issue via the
>> legacy Level3 network.
>>
> 
> 
> Just for fun I called Global Crossing regarding my circuit and I'm still
> in the initial pick up hold loop after 20 minutes. So I'm guessing
> they're busy. Their online tool for reading master tickets just returns
> "Error trying to retrieve Cases".
> 

Ah, it finally loaded. San Jose, CA an automated tool made unexpected
config changes that inadvertently impacted IP Services.

~Seth