[outages] Elavon Payment gateway timing out when processing

[Rusty Dekema]

>From elavon.com: "Elavon has built back-up systems and the latest fraud
monitoring and risk management features into every system, which ensures
100% uptime and true peace of mind."

Now... Is that a contractual promise? ;)

-Rusty


On Fri, Jun 15, 2012 at 4:46 PM, Andy Freivogel <
afreivogel at intelligentsiacoffee.com> wrote:

> It's a national outage... we use Elavon and all related sites are down.
>  Our POS vendor has confirmed this is a national issue with no ETR.
>
> Andy Freivogel  |   Director of IT   |   Intelligentsia Coffee & Tea, Inc.
> 1850 W. Fulton St. Chicago IL 60612   |   2737 N. San Fernando Rd. Los
> Angeles CA 90065
> Cell: 312 208 9212   | Direct: 312 521 7965   |   Fax: 312 533 4489
>
> check out our new website:
> http://www.intelligentsiacoffee.com
>
>
>
> On Fri, Jun 15, 2012 at 3:40 PM, Marco Prechel <
> Marco.Prechel at millicorp.com> wrote:
>
>>  Is anyone else seeing issues processing payments through
>> Elavon/VirtualMerchant? Their gateway is timing out when processing
>> payments, can’t process through merchant portal either.****
>>
>> All numbers we have for Elavon are ringing busy/disco. Anyone seeing
>> similar?****
>>
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>
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