[outages] capitalone.com

[Robert Castillo]

Problems from here as well...

Tracing route to www.wpex.capitalone.com [208.80.50.112]
over a maximum of 20 hops:

  1    <1 ms    <1 ms    <1 ms  10.32.136.1
  2     1 ms    <1 ms    <1 ms  174.78.191.1
  3     3 ms     3 ms     3 ms  fed1sysc02-gex0117.sd.sd.cox.net [209.242.143.58
]
  4     3 ms     4 ms     4 ms  fed1sysc02-get0007.sd.sd.cox.net [68.6.8.152]
  5     3 ms     3 ms     3 ms  fed1dsrj02-xe130.0.rd.sd.cox.net [68.6.8.4]
  6    28 ms    27 ms    27 ms  paltbprj01-ae2.0.rd.pt.cox.net [68.1.2.98]
  7    16 ms    16 ms    16 ms  te3-8.ccr02.sjc04.atlas.cogentco.com [154.54.10.
125]
  8    29 ms    29 ms    31 ms  te0-0-0-5.ccr22.sjc03.atlas.cogentco.com [154.54
.24.142]
  9    29 ms    29 ms    28 ms  154.54.86.105
 10    29 ms    29 ms    28 ms  iij.sjc03.atlas.cogentco.com [154.54.12.170]
 11    53 ms    53 ms    53 ms  0.xe-5-0-1.xt2.lax9.alter.net [152.63.1.141]
 12    42 ms    42 ms    42 ms  24.tengigabitethernet9-2.sa2.lax9.alter.net [152
.63.112.225]
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.

Trace complete.

All the best,

Robert Castillo | Project Manager
Atlanta Cell: 404.455.5558 | San Diego: 858.707.5868
Email:  robert.castillo at tig.com
Office : 858.566.1900 | Fax: 858.790.0042

7810 Trade Street 7 San Diego, CA 92121
Website: www.tig.com



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-----Original Message-----
From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of Robert Henney
Sent: Wednesday, October 17, 2012 10:32 AM
To: chris
Cc: outages at outages.org
Subject: Re: [outages] capitalone.com

On Wed, Oct 17, 2012 at 12:44:06PM -0400, chris wrote:
> I have had a few clients point out that capitalone.com appears to be 
> down
> 
> DNS resolved to 208.80.48.112 on affected clients on comcast in the 
> northeast

down from the two locations I tried from as well.  from both locations I can connect to port 80, but don't get any responce to any made http requests.

traceroute to capitalone.com (208.80.48.112), 30 hops max, 60 byte packets
 1  192.168.0.1 (192.168.0.1)  0.287 ms  0.242 ms  0.629 ms
 2  mnch-co-ls1.gwi.net (66.55.208.34)  54.362 ms  54.382 ms  57.733 ms
 3  mnch-co-r1-mnch-co-ls1.gwi.net (66.55.208.33)  15.709 ms  15.735 ms  17.795 ms
 4  cr01-ptld-po1--mnch-co-r1.gwi.net (207.5.145.245)  20.400 ms  20.421 ms  22.825 ms
 5  xe-8-3-0.edge4.NewYork1.Level3.net (4.28.130.37)  30.629 ms  30.659 ms  33.116 ms
 6  ae-3-80.edge3.NewYork1.Level3.net (4.69.155.145)  33.130 ms  33.467 ms ae-4-90.edge3.NewYork1.Level3.net (4.69.155.209)  64.651 ms
 7  att-level3.newyork1.level3.net (4.68.63.142)  34.764 ms  23.333 ms  23.299 ms
 8  cr1.n54ny.ip.att.net (12.122.131.102)  52.237 ms  49.617 ms  49.583 ms
 9  cr2.cgcil.ip.att.net (12.122.1.2)  48.718 ms  43.816 ms  47.580 ms
10  12.123.7.145 (12.123.7.145)  44.100 ms  45.040 ms  44.884 ms
11  * * *
12  * * *
[...]
29  * * *
30  * * *

traceroute to capitalone.com (208.80.48.112), 64 hops max, 40 byte packets
 1  gw-g4 (216.177.7.161)  0.948 ms  0.683 ms  0.676 ms
 2  manchester0-8.nh.G4.net (66.211.128.133)  0.356 ms  0.311 ms  0.203 ms
 3  67.208.178.89.nyc.electricfiber.net (67.208.178.89)  1.996 ms  2.172 ms  2.109 ms
 4  xe-0-0-0.bos11.ip4.tinet.net (173.241.129.217)  42.082 ms  1.878 ms  1.857 ms
 5  xe-9-1-0.nyc20.ip4.tinet.net (89.149.183.14)  7.575 ms  7.640 ms  7.491 ms
 6  * * *
 7  cr1.n54ny.ip.att.net (12.122.86.6)  31.400 ms  29.120 ms  31.876 ms
 8  cr2.cgcil.ip.att.net (12.122.1.2)  30.537 ms  28.826 ms  27.607 ms
 9  12.122.80.113 (12.122.80.113)  26.916 ms  27.875 ms  27.049 ms
10  * * *
11  * * *
[...]
29  * * *
30  * * *
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