[outages] Netflix on Apple TV Down?

[Jon Kibler]

Apple TV Netflix movie interrupted in mid play with message 'Service Unavailable.' Attempt to access Netflix menu from Apple TV gives the same error. Netflix website also appears to be unreachable... attempts to connect simply time out.

Traceroute shows routing loop...

traceroute www.netflix.com
traceroute: Warning: www.netflix.com has multiple addresses; using 23.21.117.205
traceroute to dualstack.wwwservice--frontend-313423742.us-east-1.elb.amazonaws.com (23.21.117.205), 64 hops max, 52 byte packets
 1  (redacted)
 2  (redacted)
 3  (redacted)
 4  72.157.38.25 (72.157.38.25)  30.194 ms  30.465 ms  30.219 ms
 5  12.81.68.48 (12.81.68.48)  30.949 ms  28.153 ms  48.894 ms
 6  12.81.68.58 (12.81.68.58)  26.742 ms  29.772 ms  31.019 ms
 7  ixc01jan-5-0-1.bellsouth.net (65.83.237.89)  29.180 ms  28.781 ms  29.882 ms
 8  12.81.98.50 (12.81.98.50)  30.657 ms  26.810 ms  30.321 ms
 9  ixc01aep-pos-4-0.bellsouth.net (65.83.237.99)  33.822 ms  32.289 ms  50.095 ms
10  12.81.100.0 (12.81.100.0)  28.420 ms  28.004 ms  44.965 ms
11  12.81.56.52 (12.81.56.52)  34.758 ms  32.865 ms  44.985 ms
12  12.81.56.65 (12.81.56.65)  30.243 ms  43.389 ms  28.201 ms
13  74.175.192.58 (74.175.192.58)  30.299 ms  29.059 ms  30.485 ms
14  cr2.rlgnc.ip.att.net (12.123.152.110)  42.259 ms  41.007 ms  41.460 ms
15  cr1.wswdc.ip.att.net (12.122.3.170)  39.498 ms  42.094 ms  39.960 ms
16  wswdc03jt.ip.att.net (12.122.220.245)  36.170 ms  40.225 ms  34.812 ms
17  192.205.32.30 (192.205.32.30)  39.632 ms  38.668 ms  40.288 ms
18  * * *
19  65.120.78.82 (65.120.78.82)  55.337 ms  41.815 ms  40.946 ms
20  72.21.220.157 (72.21.220.157)  41.023 ms
    72.21.220.155 (72.21.220.155)  38.581 ms
    72.21.220.153 (72.21.220.153)  38.489 ms
21  72.21.222.157 (72.21.222.157)  40.268 ms  45.570 ms
    72.21.222.143 (72.21.222.143)  40.980 ms
22  * 216.182.224.53 (216.182.224.53)  43.835 ms *
23  72.21.220.157 (72.21.220.157)  44.234 ms
    72.21.220.155 (72.21.220.155)  41.331 ms
    72.21.220.153 (72.21.220.153)  39.768 ms
24  72.21.222.157 (72.21.222.157)  41.009 ms 
    72.21.222.143 (72.21.222.143)  39.889 ms
    72.21.222.157 (72.21.222.157)  44.337 ms  
25  * 216.182.224.53 (216.182.224.53)  51.225 ms *
^C



--
Jon R. Kibler
+001-843-813-2924

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