[outages] Netflix on Apple TV Down?

Jon Kibler jon.r.kibler at hushmail.com
Mon Oct 22 15:20:03 EDT 2012


Agree. Clearly AWS issue. Emails crossed. I was investigating and composing when initial AWS post was made.


--
Jon R. Kibler
+001-843-813-2924

On Oct 22, 2012, at 15:11 , Carlos Alvarez <carlos at televolve.com> wrote:

> See the posts on Amazon errors, which is the source for Netflix.
> 
> On Mon, Oct 22, 2012 at 11:52 AM, Jon Kibler <jon.r.kibler at hushmail.com> wrote:
> Apple TV Netflix movie interrupted in mid play with message 'Service Unavailable.' Attempt to access Netflix menu from Apple TV gives the same error. Netflix website also appears to be unreachable... attempts to connect simply time out.
> 
> Traceroute shows routing loop...
> 
> traceroute www.netflix.com
> traceroute: Warning: www.netflix.com has multiple addresses; using 23.21.117.205
> traceroute to dualstack.wwwservice--frontend-313423742.us-east-1.elb.amazonaws.com (23.21.117.205), 64 hops max, 52 byte packets
>  1  (redacted)
>  2  (redacted)
>  3  (redacted)
>  4  72.157.38.25 (72.157.38.25)  30.194 ms  30.465 ms  30.219 ms
>  5  12.81.68.48 (12.81.68.48)  30.949 ms  28.153 ms  48.894 ms
>  6  12.81.68.58 (12.81.68.58)  26.742 ms  29.772 ms  31.019 ms
>  7  ixc01jan-5-0-1.bellsouth.net (65.83.237.89)  29.180 ms  28.781 ms  29.882 ms
>  8  12.81.98.50 (12.81.98.50)  30.657 ms  26.810 ms  30.321 ms
>  9  ixc01aep-pos-4-0.bellsouth.net (65.83.237.99)  33.822 ms  32.289 ms  50.095 ms
> 10  12.81.100.0 (12.81.100.0)  28.420 ms  28.004 ms  44.965 ms
> 11  12.81.56.52 (12.81.56.52)  34.758 ms  32.865 ms  44.985 ms
> 12  12.81.56.65 (12.81.56.65)  30.243 ms  43.389 ms  28.201 ms
> 13  74.175.192.58 (74.175.192.58)  30.299 ms  29.059 ms  30.485 ms
> 14  cr2.rlgnc.ip.att.net (12.123.152.110)  42.259 ms  41.007 ms  41.460 ms
> 15  cr1.wswdc.ip.att.net (12.122.3.170)  39.498 ms  42.094 ms  39.960 ms
> 16  wswdc03jt.ip.att.net (12.122.220.245)  36.170 ms  40.225 ms  34.812 ms
> 17  192.205.32.30 (192.205.32.30)  39.632 ms  38.668 ms  40.288 ms
> 18  * * *
> 19  65.120.78.82 (65.120.78.82)  55.337 ms  41.815 ms  40.946 ms
> 20  72.21.220.157 (72.21.220.157)  41.023 ms
>     72.21.220.155 (72.21.220.155)  38.581 ms
>     72.21.220.153 (72.21.220.153)  38.489 ms
> 21  72.21.222.157 (72.21.222.157)  40.268 ms  45.570 ms
>     72.21.222.143 (72.21.222.143)  40.980 ms
> 22  * 216.182.224.53 (216.182.224.53)  43.835 ms *
> 23  72.21.220.157 (72.21.220.157)  44.234 ms
>     72.21.220.155 (72.21.220.155)  41.331 ms
>     72.21.220.153 (72.21.220.153)  39.768 ms
> 24  72.21.222.157 (72.21.222.157)  41.009 ms
>     72.21.222.143 (72.21.222.143)  39.889 ms
>     72.21.222.157 (72.21.222.157)  44.337 ms
> 25  * 216.182.224.53 (216.182.224.53)  51.225 ms *
> ^C
> 
> 
> 
> --
> Jon R. Kibler
> +001-843-813-2924
> 
> 
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> 
> 
> 
> -- 
> Carlos Alvarez
> TelEvolve
> 602-889-3003
> 
> 
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