[outages] Windstream Outage Affecting Ohio?

Mitch mitpatterson at gmail.com
Sat Oct 27 02:29:53 EDT 2012


Anyone else seeing things back down? i just had 4 t1's go down in the
WI area same as last time.... going to call Patec/windstream.

On Wed, Oct 24, 2012 at 6:34 PM, Russell Goings <russgoings at gmail.com> wrote:
> At around 17:00 EDT our long distance came back up for both our Chicago
> office and our Aurora office.  The call quality was at best 4 X 4 with some
> echo and just a little muddy.  I expect that will improve and will check
> things tomorrow morning.
>    I am pleased with the level of information I was able to find on this
> list as our friends at Windstream appeared to be just a little busy during
> this time.  I am well aware of how little I like management  asking me
> "How's it going" every few seconds (or so it seems) when things are broken
> and I know I can be just a little short on real info at those times.
>
> Russell Goings
> Sysadmin - Feld Entertainment, Inc.
>
>
>
> On Wed, Oct 24, 2012 at 4:54 PM, Mitch <mitpatterson at gmail.com> wrote:
>>
>> Our T1 in Appleton WI has come back online as well.
>>
>> On Wed, Oct 24, 2012 at 4:41 PM, Joe Ghammashi (IBF)
>> <jghammashi at norse.com> wrote:
>> >
>> > Looks like we are coming back online here in Columbus, OH.  I’ve been
>> > able to places and receive test calls in the last 30 minutes.
>> >
>> >
>> >
>> > Joe Ghammashi
>> >
>> > +1.614.421.5294
>> > norse.com
>> >
>> > P Please think before printing this email
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > From: outages-bounces at outages.org [mailto:outages-bounces at outages.org]
>> > On Behalf Of Russell Goings
>> > Sent: Wednesday, October 24, 2012 3:59 PM
>> >
>> >
>> > To: outages at outages.org
>> > Subject: Re: [outages] Windstream Outage Affecting Ohio?
>> >
>> >
>> >
>> > Just did some testing from a PRI in our Downtown Chicago office and the
>> > call connects however there is no audio.  This is also affecting a larger
>> > office in Aurora, IL.  We hare not hearing anything like an ETR from our
>> > contacts (mostly in the business side of Windstream), just the unhappiness
>> > that goes with a major outage.
>> >
>> > On Wed, Oct 24, 2012 at 3:32 PM, bernie listsub
>> > <bernie.listsub at landmark.coop> wrote:
>> >
>> > Just got word from some higher-ups in Windstream that the Voice issue is
>> > supposedly on track for resolution around 15:00 CDT.
>> >
>> > Consider me hopeful, yet highly skeptical.
>> >
>> >
>> > ================================
>> > Nick “Bernie” Bernhardt
>> >  (608) 819-3153
>> > nick.bernhardt at landmark.coop
>> > ================================
>> > “We are a COOPERATIVE business dedicated to providing rural and urban
>> > customers with the HIGHEST QUALITY products and services.  We will enhance
>> > our producers’ profitability, EXCEED customer expectations and keep our
>> > cooperative financially STRONG.”
>> >
>> >
>> >
>> >
>> >
>> >
>> > -----Original Message-----
>> > From: outages-bounces at outages.org [mailto:outages-bounces at outages.org]
>> > On Behalf Of Joe Ghammashi (IBF)
>> > Sent: Wednesday, October 24, 2012 02:10 PM
>> > To: 'outages at outages.org'
>> > Subject: Re: [outages] Windstream Outage Affecting Ohio?
>> >
>> > An engineer from Windstream has confirmed that our outage in Columbus,
>> > OH is also related to the larger outage affecting the upper mid-west region.
>> >
>> >
>> >
>> > Joe Ghammashi
>> > +1.614.421.5294
>> > norse.com
>> >
>> >
>> >
>> > P Please think before printing this email
>> >
>> >
>> >
>> >
>> > -----Original Message-----
>> > From: Joe Ghammashi (IBF)
>> > Sent: Wednesday, October 24, 2012 1:44 PM
>> > To: 'outages at outages.org'
>> > Subject: Windstream Outage Affecting Ohio?
>> >
>> > We out experiencing the following issues at our Columbus, OH facility:
>> >
>> > Inbound Long-Distance and Local Calls - Calls are either routed to the
>> > wrong business, ring busy, or the call is completed with no audio at either
>> > end.
>> >
>> > Outbound Long-Distance Calls - Calls seem to complete but no audio is
>> > heard on either end.
>> >
>> > While these symptoms sound similar to reports from WI and MI, the
>> > Windstream rep we spoke with was not sure if the cut fiber was affecting OH
>> > as well so a ticket was opened.
>> >
>> >
>> > Joe Ghammashi
>> > Manager, NDS Infrastructure
>> >
>> > Norse Dairy Systems
>> > 1740 Joyce Avenue
>> > Columbus, Ohio 43219
>> > United States of America
>> > Work: +1.614.421.5294
>> > Fax: +1.614.421.5494
>> > Email: jghammashi at norse.com
>> >
>> >
>> >
>> >
>> >
>> >
>> >
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