[outages] bandwidth.com

Nate Carlson nanog at natecarlson.com
Tue Oct 30 19:07:10 EDT 2012


FYI, I had a ticket opened for the occasional one-way audio on outbound 
calls.. they finally replied and said that it's due to the hurricane. 
Which seems odd, since we're entirely central.. if it was incoming I could 
understand it.. but for outbound I'd expect it to be easily fixed. *sigh*. 
Time to route outbound via Vitelity for awhile..

On Tue, 30 Oct 2012, Plexicomm Admin wrote:
> We use VoIP Innovations and all of our DIDs with network code BW 
> (bandwidth.com) ring "all circuits are busy". VoIP Innovations tells us 
> it is a NYC outage and we have to wait it out. But based on the 
> information you just provided it sounds like VoIP Innovations dropped 
> the ball switching over to the LA proxy.
>
> Dan English
> Plexicomm - Internet Solutions
> dan at plexicomm.net | 1.866.759.4678 x103
> Fax: 1.866.852.4688 | Emergency Support: 1.866.759.9713
>
> -----Original Message-----
>> From: "Nate Carlson" <nanog at natecarlson.com>
>> To: Outages at outages.org
>> Date: 10/30/12 15:15
>> Subject: Re: [outages] bandwidth.com
>>
>> Are you configured properly to fail over to their LA site?
>>
>> I've been seeing some issues with one-way audio on origination with them
>> toay, but no hard outage for sure. The one-way audio issue was far worse
>> until we manually flipped to using the LA site as primary instead of the
>> NY site.
>>
>> On Tue, 30 Oct 2012, Plexicomm Admin wrote:
>>> Does anyone know the status of the bandwidth.com SIP trunk outage?
>>>
>>> Dan English
>>> Plexicomm - Internet Solutions
>>> dan at plexicomm.net | 1.866.759.4678 x103
>>> Fax: 1.866.852.4688 | Emergency Support: 1.866.759.9713
>>>
>>>
>>>
>>>
>>>
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