[outages] Mysql.com appears to be down

Jeremy Chadwick jdc at koitsu.org
Thu Sep 6 23:19:48 EDT 2012 

Colleen, your response comes almost 4 hours after the original report:

> From: Josh Breeds <josh at servedby.net>
> To: "outages at outages.org" <outages at outages.org>
> Date: Thu, 6 Sep 2012 23:56:02 +0000
> Subject: [outages] Mysql.com appears to be down
> x-originating-ip: [75.103.60.18]

> From: Colleen Velo <cmvelo at gmail.com>
> To: "Jeremy L. Gaddis" <jeremy at evilrouters.net>
> Date: Thu, 6 Sep 2012 22:12:57 -0500
> Cc: "outages at outages.org" <outages at outages.org>
> Subject: Re: [outages] Mysql.com appears to be down

23:56 +0000 UTC == 18:56 @ -0500 UTC

I imagine that's been more than enough time for Oracle to figure out
what was wrong + resolve it.

Furthermore, apparently I'm the only one who took the time to look up
the fact that DNS-wise, www.mysql.com is a CNAME with a record TTL of
300 seconds, so it may be possible that DNS-based load-balancing is
involved.  mysql.com's SOA indicates a serial number of 2012090604,
which (if you go purely off of the serial as a timestamp), indicates its
been updated roughly 4 times today (09/06, Pacific Time).

TL;DR -- Oracle would be the only source of truth regarding this outage.

-- 
| Jeremy Chadwick                                   jdc at koitsu.org |
| UNIX Systems Administrator                http://jdc.koitsu.org/ |
| Mountain View, CA, US                                            |
| Making life hard for others since 1977.             PGP 4BD6C0CB |

On Thu, Sep 06, 2012 at 10:12:57PM -0500, Colleen Velo wrote:
> I can pull up the http://www.mysql.com/ page just fine -- also,
> http://www.downforeveryoneorjustme.com/mysql.com reports it as being up as
> well.
> 
> 
> On Thu, Sep 6, 2012 at 7:48 PM, Jeremy L. Gaddis <jeremy at evilrouters.net>wrote:
> 
> > The traceroute doesn't mean much in this case as I get the same output for
> > both mysql.com and oracle.com, yet oracle.com is accessible over HTTP.
> >
> > $ traceroute oracle.com
> > traceroute to oracle.com (137.254.16.101), 30 hops max, 60 byte packets
> >
> > [snip]
> >
> >  3  Ethernet6-4.ar6.LAX1.gblx.net (67.17.134.109)  0.480 ms  0.471 ms
> >  0.521 ms
> >  4  ae4.scr4.LAX1.gblx.net (67.16.132.213)  8.300 ms  0.414 ms
> > ae4-40G.scr3.LAX1.gblx.net (67.17.111.66)  0.498 ms
> >  5  po6-40G.ar2.LAX2.gblx.net (67.16.141.166)  0.557 ms  0.645 ms  0.602
> > ms
> >  6  xe-4-1-1.edge1.LosAngeles9.Level3.net (4.68.63.129)  9.402 ms  9.481
> > ms  9.462 ms
> >  7  vlan80.csw3.LosAngeles1.Level3.net (4.69.144.190)  8.803 ms
> > vlan60.csw1.LosAngeles1.Level3.net (4.69.144.62)  9.344 ms
> > vlan80.csw3.LosAngeles1.Level3.net (4.69.144.190)  8.913 ms
> >  8  ae-62-62.ebr2.LosAngeles1.Level3.net (4.69.137.17)  10.242 ms  10.148
> > ms ae-82-82.ebr2.LosAngeles1.Level3.net (4.69.137.25)  12.092 ms
> >  9  ae-3-3.ebr3.Dallas1.Level3.net (4.69.132.78)  42.612 ms  42.469 ms
> >  42.610 ms
> > 10  ae-63-63.csw1.Dallas1.Level3.net (4.69.151.133)  42.309 ms
> > ae-83-83.csw3.Dallas1.Level3.net (4.69.151.157)  44.588 ms
> > ae-93-93.csw4.Dallas1.Level3.net (4.69.151.169)  48.917 ms
> > 11  ae-2-70.edge4.Dallas3.Level3.net (4.69.145.77)  42.539 ms
> > ae-4-90.edge4.Dallas3.Level3.net (4.69.145.205)  42.402 ms
> > ae-3-80.edge4.Dallas3.Level3.net (4.69.145.141)  41.931 ms
> > 12  ORACLE-CORP.edge4.Dallas3.Level3.net (4.59.32.6)  42.382 ms  42.296
> > ms  42.356 ms
> > 13  adcq7-swi-7-xe-0-1-0.oracle.com (141.146.0.129)  47.104 ms  47.042 ms
> >  46.943 ms
> > 14  * * *
> > 15  * * *
> > 16  * * *
> > 17  *^C
> >
> >
> > $ telnet oracle.com 80
> > Trying 137.254.16.101...
> > Connected to oracle.com.
> > Escape character is '^]'.
> > HEAD / HTTP/1.0
> >
> > HTTP/1.0 301 Moved Permanently
> > Location: http://www.oracle.com/
> > Server: BigIP
> > Connection: close
> > Content-Length: 0
> >
> > Connection closed by foreign host.
> >
> >
> > --
> > Jeremy L. Gaddis
> >
> >
> >
> > On Sep 6, 2012, at 8:33 PM, Jake Mertel <jake at nobistech.net> wrote:
> >
> > > Confirmed down from my site as well
> > >
> > >
> > >
> > > C:\Users\jake>tracert mysql.com
> > >
> > > Tracing route to mysql.com [137.254.60.6]
> > > over a maximum of 30 hops:
> > >
> > >   1     4 ms     6 ms    <1 ms  v403.lax.ubiquity.io [72.37.224.129]
> > >   2     2 ms    <1 ms    <1 ms  ge1-11.cr01.lax06.mzima.net[67.199.135.25]
> > >   3    <1 ms    <1 ms    <1 ms  Ethernet6-4.ar6.LAX1.gblx.net[67.17.134.109]
> > >   4    <1 ms    <1 ms    <1 ms  ae4-40G.scr3.LAX1.gblx.net[67.17.111.66]
> > >   5    <1 ms    <1 ms    <1 ms  po4-10G.ar2.LAX2.gblx.net[67.16.133.194]
> > >   6    <1 ms    <1 ms    <1 ms  xe-4-0-1.edge1.LosAngeles9.Level3.net[4.68.110.65]
> > >   7    <1 ms    <1 ms    <1 ms  vlan60.csw1.LosAngeles1.Level3.net[4.69.144.62]
> > >   8    <1 ms    <1 ms    <1 ms  ae-62-62.ebr2.LosAngeles1.Level3.net[4.69.137.17]
> > >   9    39 ms    35 ms    39 ms  ae-3-3.ebr3.Dallas1.Level3.net[4.69.132.78]
> > > 10    45 ms    36 ms    38 ms  ae-83-83.csw3.Dallas1.Level3.net[4.69.151.157]
> > > 11    36 ms    36 ms    36 ms  ae-3-80.edge4.Dallas3.Level3.net[4.69.145.141]
> > > 12    37 ms    52 ms    36 ms  ORACLE-CORP.edge4.Dallas3.Level3.net[4.59.32.6]
> > > 13    41 ms    41 ms    41 ms  adcq7-swi-7-xe-0-1-0.oracle.com[141.146.0.129]
> > > 14     *        *        *     Request timed out.
> > > 15     *
> > >
> > >
> > > From: outages-bounces at outages.org [mailto:outages-bounces at outages.org]
> > On Behalf Of Josh Breeds
> > > Sent: Thursday, September 06, 2012 4:56 PM
> > > To: outages at outages.org
> > > Subject: [outages] Mysql.com appears to be down
> > >
> > > Is anyone else having issues reaching mysql.com?
> > >
> > > Here is a tracert beginning at level3:
> > > 7    37 ms    20 ms    20 ms  xe-8-3-0.bar1.SanFrancisco1.Level3.net[4.53.132
> > > 37]
> > > 8    36 ms    21 ms    21 ms  ae-0-11.bar2.SanFrancisco1.Level3.net[4.69.140.
> > > 46]
> > > 9   121 ms   120 ms   128 ms  ae-6-6.ebr2.SanJose1.Level3.net[4.69.140.154]
> > > 10    31 ms    24 ms    24 ms  ae-2-2.ebr2.SanJose5.Level3.net[4.69.148.141]
> > > 11    31 ms    32 ms    31 ms  ae-6-6.ebr2.LosAngeles1.Level3.net[4.69.148.201
> > >
> > > 12    64 ms    68 ms    63 ms  ae-3-3.ebr3.Dallas1.Level3.net[4.69.132.78]
> > > 13    68 ms    66 ms    75 ms  ae-83-83.csw3.Dallas1.Level3.net[4.69.151.157]
> > >
> > > 14    63 ms    63 ms    63 ms  ae-3-80.edge4.Dallas3.Level3.net[4.69.145.141]
> > >
> > > 15    63 ms    67 ms    63 ms  ORACLE-CORP.edge4.Dallas3.Level3.net[4.59.32.6]
> > >
> > > 16    68 ms    68 ms    85 ms  adcq7-swi-7-xe-0-1-0.oracle.com[141.146.0.129]
> > >
> > >
> > > Regards,
> > > Joshua D. Breeds | Managing Member
> > > E: josh at servedby.net | D: (206) 707-9898x100
> > > T: 1(855)GET-SBN-0 | W: www.ServedBy.Net
> > >
> > > _______________________________________________
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> >
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> 
> 
> 
> -- 
> *Colleen Velo
> email: cmvelo at gmail.com*

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