[outages] Chase.com not responding

Wed Sep 19 12:57:23 EDT 2012

I agree. Their Android Mobile App still works as well.

Otis

From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of Thomas Mackintosh Jr
Sent: Wednesday, September 19, 2012 11:50 AM
To: outages at outages.org
Subject: Re: [outages] Chase.com not responding

Don't think it's quite that simple -- their account management page (chaseonline.chase.com) is on the same subnet and is reachable. Seems to be isolated to the homepage.

Tom
On Sep 19, 2012, at 12:43 PM, "Frank Bulk" <frnkblk at iname.com> wrote:

I can't even resolve www.chase.com - looks like the DNS servers for chase.com are all located in 159.53.0.0/16 (which belongs to JP Morgan Chase)

    ns1.jpmorganchase.com 159.53.46.53
    ns2.jpmorganchase.com 159.53.78.53
    ns05.jpmorganchase.com 159.53.110.152
    ns06.jpmorganchase.com 159.53.110.153

Hint: don't put all your DNS servers in your AS or infrastructure.

Frank

From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of Jake Mertel
Sent: Wednesday, September 19, 2012 11:32 AM
To: 'Josh Luthman'; outages at outages.org
Subject: Re: [outages] Chase.com not responding

I can confirm their site  is unreachable from my site as well. Seems to be stopping at their network edge. Trace in case anyone is interested:

C:\Users\jake>tracert chase.com

Tracing route to chase.com [159.53.62.93]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    13 ms  v403.lax.ubiquity.io [72.37.224.129]
  2     1 ms     1 ms     4 ms  xe-1-0-3.ar1.lax2.us.nlayer.net [69.31.127.45]
  3    <1 ms    <1 ms    <1 ms  ae1-60g.cr1.lax1.us.nlayer.net [69.31.127.129]
 4     3 ms     1 ms     1 ms  ae1-50g.ar1.lax1.us.nlayer.net [69.31.127.138]
  5    <1 ms    <1 ms    <1 ms  TenGigE0-3-4-0.GW4.LAX15.ALTER.NET [152.179.21.1
  6     8 ms    26 ms    29 ms  0.ge-6-0-0.XL4.LAX15.ALTER.NET [152.63.112.78]
  7    67 ms    67 ms    67 ms  0.xe-11-1-1.XL4.NYC1.ALTER.NET [152.63.10.101]
  8    67 ms   103 ms    68 ms  0.xe-9-3-0.GW13.NYC1.ALTER.NET [152.63.5.5]
  9    70 ms    70 ms    70 ms  jpmchase-gw.customer.alter.net [157.130.250.190]
10     *        *        *     Request timed out.
11

From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of Josh Luthman
Sent: Wednesday, September 19, 2012 9:25 AM
To: outages at outages.org
Subject: [outages] Chase.com not responding

Doesn't work for me near Dayton, OH or isup.me

http://www.downforeveryoneorjustme.com/chase.com 

The home page worked not more than 10 minutes ago...

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
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