[outages] Chase.com not responding

Reji Mathew rmathew at yesnetwork.com
Thu Sep 20 09:54:46 EDT 2012


Slow in NY

-----Original Message-----
From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of Hernan Banato
Sent: Thursday, September 20, 2012 9:35 AM
To: Stefan
Cc: outages at outages.org
Subject: Re: [outages] Chase.com not responding

Working for me from Miami

Hernan

On Sep 20, 2012, at 8:32 AM, Stefan <netfortius at gmail.com> wrote:

> Still down (http://www.downforeveryoneorjustme.com/www.chase.com =>
> It's not just you! http://www.chase.com looks down from here).
>
> But this is no surprise, so I am really not sure why this is a network
> [outages] subject. Chase's systems are notorious for failing, for days
> in a row, every few months.
>
> ***Stefan
>
>
> On Wed, Sep 19, 2012 at 7:19 PM, abe user <abused at citynet.net> wrote:
>>
>> Access is still intermittent from Dayton, OH.  Only information I've
>> found on the issue thus far:
>>
>> JPMorgan Chase spokesman Patrick Linehan said, "We're experiencing
>> intermittent issues with Chase.com. We apologize for any
>> inconvenience and are working to restore full connectivity.
>>
>> http://money.msn.com/business-news/article.aspx?feed=OBR&date=2012091
>> 9&id=15576876
>>
>>
>>
>> On 09/19/2012 01:22 PM, Ben Bartsch wrote:
>>
>> I spoke too soon.  sometimes it loads, but won't when you refresh.
>> definitely having issues.
>>
>> On Wed, Sep 19, 2012 at 12:13 PM, Grant Ridder
>> <shortdudey123 at gmail.com>
>> wrote:
>>>
>>> Also not accessible from a VPS i have in Germany, however i can
>>> resolve chase.com via DNS.
>>>
>>>
>>> On Wed, Sep 19, 2012 at 12:06 PM, Ben Bartsch <uwcableguy at gmail.com>
>>> wrote:
>>>>
>>>> it is now loading from Baton Rouge, LA
>>>>
>>>>
>>>> On Wed, Sep 19, 2012 at 11:57 AM, Otis L. Surratt, Jr.
>>>> <otis at ocosa.com>
>>>> wrote:
>>>>>
>>>>> I agree. Their Android Mobile App still works as well.
>>>>>
>>>>> Otis
>>>>>
>>>>>
>>>>> From: outages-bounces at outages.org
>>>>> [mailto:outages-bounces at outages.org]
>>>>> On Behalf Of Thomas Mackintosh Jr
>>>>> Sent: Wednesday, September 19, 2012 11:50 AM
>>>>> To: outages at outages.org
>>>>> Subject: Re: [outages] Chase.com not responding
>>>>>
>>>>> Don't think it's quite that simple -- their account management
>>>>> page
>>>>> (chaseonline.chase.com) is on the same subnet and is reachable.
>>>>> Seems to be isolated to the homepage.
>>>>>
>>>>> Tom
>>>>> On Sep 19, 2012, at 12:43 PM, "Frank Bulk" <frnkblk at iname.com> wrote:
>>>>>
>>>>>
>>>>> I can't even resolve www.chase.com - looks like the DNS servers
>>>>> for chase.com are all located in 159.53.0.0/16 (which belongs to
>>>>> JP Morgan
>>>>> Chase)
>>>>>
>>>>>    ns1.jpmorganchase.com 159.53.46.53
>>>>>    ns2.jpmorganchase.com 159.53.78.53
>>>>>    ns05.jpmorganchase.com 159.53.110.152
>>>>>    ns06.jpmorganchase.com 159.53.110.153
>>>>>
>>>>> Hint: don't put all your DNS servers in your AS or infrastructure.
>>>>>
>>>>> Frank
>>>>>
>>>>> From: outages-bounces at outages.org
>>>>> [mailto:outages-bounces at outages.org]
>>>>> On Behalf Of Jake Mertel
>>>>> Sent: Wednesday, September 19, 2012 11:32 AM
>>>>> To: 'Josh Luthman'; outages at outages.org
>>>>> Subject: Re: [outages] Chase.com not responding
>>>>>
>>>>> I can confirm their site  is unreachable from my site as well.
>>>>> Seems to be stopping at their network edge. Trace in case anyone is interested:
>>>>>
>>>>> Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft
>>>>> Corporation.  All rights reserved.
>>>>>
>>>>> C:\Users\jake>tracert chase.com
>>>>>
>>>>> Tracing route to chase.com [159.53.62.93] over a maximum of 30
>>>>> hops:
>>>>>
>>>>>  1    <1 ms    <1 ms    13 ms  v403.lax.ubiquity.io [72.37.224.129]
>>>>>  2     1 ms     1 ms     4 ms  xe-1-0-3.ar1.lax2.us.nlayer.net
>>>>> [69.31.127.45]
>>>>>  3    <1 ms    <1 ms    <1 ms  ae1-60g.cr1.lax1.us.nlayer.net
>>>>> [69.31.127.129]
>>>>> 4     3 ms     1 ms     1 ms  ae1-50g.ar1.lax1.us.nlayer.net
>>>>> [69.31.127.138]
>>>>>  5    <1 ms    <1 ms    <1 ms  TenGigE0-3-4-0.GW4.LAX15.ALTER.NET
>>>>> [152.179.21.1
>>>>>  6     8 ms    26 ms    29 ms  0.ge-6-0-0.XL4.LAX15.ALTER.NET
>>>>> [152.63.112.78]
>>>>>  7    67 ms    67 ms    67 ms  0.xe-11-1-1.XL4.NYC1.ALTER.NET
>>>>> [152.63.10.101]
>>>>>  8    67 ms   103 ms    68 ms  0.xe-9-3-0.GW13.NYC1.ALTER.NET
>>>>> [152.63.5.5]
>>>>>  9    70 ms    70 ms    70 ms  jpmchase-gw.customer.alter.net
>>>>> [157.130.250.190]
>>>>> 10     *        *        *     Request timed out.
>>>>> 11
>>>>>
>>>>>
>>>>> From: outages-bounces at outages.org
>>>>> [mailto:outages-bounces at outages.org]
>>>>> On Behalf Of Josh Luthman
>>>>> Sent: Wednesday, September 19, 2012 9:25 AM
>>>>> To: outages at outages.org
>>>>> Subject: [outages] Chase.com not responding
>>>>>
>>>>> Doesn't work for me near Dayton, OH or isup.me
>>>>>
>>>>> http://www.downforeveryoneorjustme.com/chase.com
>>>>>
>>>>> The home page worked not more than 10 minutes ago...
>>>>>
>>>>> Josh Luthman
>>>>> Office: 937-552-2340
>>>>> Direct: 937-552-2343
>>>>> 1100 Wayne St
>>>>> Suite 1337
>>>>> Troy, OH 45373
>>>>> _______________________________________________
>>>>> Outages mailing list
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>>>>>
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>>>>
>>>>
>>>>
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>>
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