[outages] Fiber Cut in SF Bay Area

[Robert Glover]

All,

Just got off the horn with Cogent.  They called AT&T while they had me 
on hold, AT&T told them they have extracted the fiber, which was, 
according to them, "very heavily damaged".  They have brought a new 
cable in, and are in the process of splicing.

-Robert

On 4/16/2013 11:40 AM, Mitch wrote:
> *Latest update*
> *
> *
> *
> **Description:*
> We are currently experiencing a service interruption due to equipment 
> failure at the GLRYCAXF central office in San Jose, CA.
>
> *UPDATE: *Megapath NOC is following up with the ILEC/ Carrier, as per 
> the current updates their fiber crew is working to restore the 
> fibercut . No ETR available.
>
> *Master TT number: *5303870
> *Severity Level: *P1
> *Total End-Users Affected: *1
> *Start Time: *04/16/2013 01:15:00 AM PDT
> *Estimated Time to Resolution: *Unknown
> Historical time to repair this type of outage is not available.
>
>
>
>
>
> On Tue, Apr 16, 2013 at 2:01 PM, Mitch <mitpatterson at gmail.com 
> <mailto:mitpatterson at gmail.com>> wrote:
>
>     This is all I have from Megapath:
>     *Description:*
>     We are currently experiencing a service interruption due to
>     equipment failure at the GLRYCAXF central office in San Jose, CA.
>
>     *UPDATE: *Megapath NOC is still following up with Carrier/ ILEC to
>     resolve the fibercut issue in their network. No ETR available.
>
>     *Master TT number: *5303870
>     *Severity Level: *P1
>     *Total End-Users Affected: *1
>     *Start Time: *04/16/2013 01:15:00 AM PDT
>
>
>     On Tue, Apr 16, 2013 at 10:37 AM, Robert Glover
>     <robertg at garlic.com <mailto:robertg at garlic.com>> wrote:
>
>         Hi,
>
>         I've got confirmed reports (from Cogent and Megapath) that
>         there is a fiber cut affecting service through the South Bay.
>          We have Cogent fiber circuits down in Campbell and San
>         Martin.   In San Martin, landlines have no dialtone and AT&T
>         cell phones have no service whatsoever.  All calls to Gilroy
>         landlines are failing to All Circuits Busy.
>
>
>         Anyone have any further details?   The issue seems to have
>         started around 1:00am PDT or so.
>
>         -Robert
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