[outages] Fiber Cut in SF Bay Area

[Joe Sanchez]

Yes, Level(3) did find the Fiber cut for the Sunnyvale, CA area but the cut
was in the San Jose area.  The fiber cut was spliced and fused earlier, but
re-dispatched for a customer's dark fiber strains, but other than that
everyone should back in service if affected by this cut.

*If you are experiencing a service disruption, please report the issue to
Level 3 by submitting a ticket via the MyLevel3 Portal or calling
877-4LEVEL3.*

Joe


On Tue, Apr 16, 2013 at 12:13 PM, Rob Laird (rolaird) <rolaird at cisco.com>wrote:

> Similar confirmed reports for fiber services between San Jose and San
> Martin with Zayo and Level(3). I have an ETR of 11AM PDT, splicing in
> progress.
>
> -Rob
>
>
> -----Original Message-----
> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Robert
> Glover
> Sent: Tuesday, April 16, 2013 10:37 AM
> To: outages at outages.org
> Subject: [outages] Fiber Cut in SF Bay Area
>
> Hi,
>
> I've got confirmed reports (from Cogent and Megapath) that there is a
> fiber cut affecting service through the South Bay.  We have Cogent fiber
> circuits down in Campbell and San Martin.   In San Martin, landlines
> have no dialtone and AT&T cell phones have no service whatsoever.  All
> calls to Gilroy landlines are failing to All Circuits Busy.
>
>
> Anyone have any further details?   The issue seems to have started
> around 1:00am PDT or so.
>
> -Robert
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