[outages] Fiber Cut in SF Bay Area

[Jeremy Chadwick]

Number 4 on that list happens here in my city almost weekly, whether the
lines be for telephone, cable, or power.

The residential line techs I've talked to indicate the common cause are
big rigs driving around in areas where the cables are low-hanging.  Of
course nobody reports this until there's an actual outage...  :/

Much worse, not to mention dangerous, occasionally someone with a bucket
truck forgets to lower the arm all the way and proceeds to drive around
for a while before wondering what all the noise is about.  When this
happens, it's like a trail of bread crumbs for the fire department.

Owning a scanner (e.g. fire/police/city) comes in handy for this exact
reason.

Number 5 is also a common problem here too, at least for residential
providers.  Rain doesn't tend to do much damage (barring in-line power
amps that aren't properly closed by techs), but wind is an entirely
different problem.  Goes hand in hand with Number 8.

And finally, we get number 2 too, though my city is blessed with a
"special" kind of grey squirrel: psychotic and extremely aggressive
(search Google for "Mountain View squirrels" if you think I'm kidding.
I've had "personal encounters" with them, the most notable being one
that dropped from a tree onto my handlebars while biking through a park;
it chattered at me rudely for a full 5-6 seconds *while I was still
moving*, before scurrying off somewhere.  Maybe this is what the Second
Amendment is really for... ;-) )

P.S. -- To all you field techs out there, thank you for all the hard
work you do.  You deserve a lot more credit than you get.  :-)

-- 
| Jeremy Chadwick                                   jdc at koitsu.org |
| UNIX Systems Administrator                http://jdc.koitsu.org/ |
| Mountain View, CA, US                                            |
| Making life hard for others since 1977.             PGP 4BD6C0CB |

On Wed, Apr 17, 2013 at 12:29:11AM +0000, Darren Schreiber wrote:
> This reminds me of my favorite Level3 article ever, about fiber cuts.
> 
> http://blog.level3.com/level-3-network/the-10-most-bizarre-and-annoying-causes-of-fiber-cuts/
> 
> Frankly, I think every fiber cut should be coupled with pictures posted about the fiber cut. Can't help but be curious sometimes!
> 
> 
> 
> From: Joe Sanchez <marco207p at gmail.com<mailto:marco207p at gmail.com>>
> Date: Tuesday, April 16, 2013 5:12 PM
> To: "Rob Laird (rolaird)" <rolaird at cisco.com<mailto:rolaird at cisco.com>>
> Cc: "outages at outages.org<mailto:outages at outages.org>" <outages at outages.org<mailto:outages at outages.org>>
> Subject: Re: [outages] Fiber Cut in SF Bay Area
> 
> Yes, Level(3) did find the Fiber cut for the Sunnyvale, CA area but the cut was in the San Jose area.  The fiber cut was spliced and fused earlier, but re-dispatched for a customer's dark fiber strains, but other than that everyone should back in service if affected by this cut.
> 
> If you are experiencing a service disruption, please report the issue to Level 3 by submitting a ticket via the MyLevel3 Portal or calling 877-4LEVEL3.
> 
> Joe
> 
> 
> On Tue, Apr 16, 2013 at 12:13 PM, Rob Laird (rolaird) <rolaird at cisco.com<mailto:rolaird at cisco.com>> wrote:
> Similar confirmed reports for fiber services between San Jose and San Martin with Zayo and Level(3). I have an ETR of 11AM PDT, splicing in progress.
> 
> -Rob
> 
> 
> -----Original Message-----
> From: Outages [mailto:outages-bounces at outages.org<mailto:outages-bounces at outages.org>] On Behalf Of Robert Glover
> Sent: Tuesday, April 16, 2013 10:37 AM
> To: outages at outages.org<mailto:outages at outages.org>
> Subject: [outages] Fiber Cut in SF Bay Area
> 
> Hi,
> 
> I've got confirmed reports (from Cogent and Megapath) that there is a fiber cut affecting service through the South Bay.  We have Cogent fiber
> circuits down in Campbell and San Martin.   In San Martin, landlines
> have no dialtone and AT&T cell phones have no service whatsoever.  All calls to Gilroy landlines are failing to All Circuits Busy.
> 
> 
> Anyone have any further details?   The issue seems to have started
> around 1:00am PDT or so.
> 
> -Robert
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