[outages] Savvis LA issues?

[Todd Lyons]

We have a colo in the El Segundo Savvis facility and as of about 30
minutes ago we started experiencing much reduced inbound traffic
(email) and outbound traffic (websites) and large packet loss.  Doing
a traceroute to yahoo, I see:

 2:  gw.iv.ivenue.com (208.89.136.1)                        0.617ms
 3:  no reply
 4:  hr2-v3008.la1.savvis.net (64.70.11.61)                 0.810ms
 5:  204.70.203.90 (204.70.203.90)                         15.891ms
 6:  no reply
 7:  208.178.58.221 (208.178.58.221)                       13.790ms
 8:  no reply
 9:  no reply
10:  YAHOOPEER.Te2-3.1101.ar5.CHI2.gblx.net (206.57.3.210)  67.495ms asymm 13
11:  ae-7.pat1.nez.yahoo.com (216.115.104.124)             80.223ms asymm 15
12:  xe-5-0-0.msr1.ne1.yahoo.com (216.115.100.1)           80.218ms asymm 16
13:  xe-4-0-0.clr1-a-gdc.ne1.yahoo.com (98.138.144.21)     74.594ms asymm 17

Hop 5 is Savvis, hop 7 is Level 3.  I do not know the geographical
location of those routers.  The master case number is 3877881, but I
can't view any details of that case from their portal (and they
"closed" mine that I created when they attached it to the master
case).  I know it's impacting the El Segundo and Orange County
facilities, not sure about Burbank or any other locations.

Is there something going on with either of these two (Savvis and/or
Level 3) at the moment that anybody is aware of in the SoCal area?
Details, we're looking for details.

...Todd
--
The total budget at all receivers for solving senders' problems is $0.
 If you want them to accept your mail and manage it the way you want,
send it the way the spec says to. --John Levine