[outages] Verizon and Cogent packet loss

[Chris Griffin]

We have seen this too, particularly through DFW.  Reports I get back 
from both sides agree with the "business issue" diagnosis.  As such we 
have moved all traffic toward Verizon away from Cogent links.

Tnx
Chris

On 12/20/2013 10:18 AM, Grant Ridder wrote:
> Ah ok.  Thanks for the quick reply!  From what I can see in traceroutes,
> Verizon -> Alter -> telia has issues.
>
> Traceroute excerpt:
>
>    2     1 ms     1 ms     1 ms500.Serial3-7.GW10.DFW9.ALTER.NET  <http://500.Serial3-7.GW10.DFW9.ALTER.NET>  [157.130.150.73]
>    3    59 ms    13 ms     1 ms0.so-1-0-2.XT3.DFW9.ALTER.NET  <http://0.so-1-0-2.XT3.DFW9.ALTER.NET>  [152.63.101.130]
>    4    20 ms    21 ms    16 msTenGigE0-4-1-0.GW4.DFW13.ALTER.NET  <http://TenGigE0-4-1-0.GW4.DFW13.ALTER.NET>  [152.63.101.54]
>    5     2 ms     2 ms     2 msteliasonera-gw.customer.alter.net  <http://teliasonera-gw.customer.alter.net>  [63.65.123.46]
>    6    25 ms    25 ms    25 mschi-bb1-link.telia.net  <http://chi-bb1-link.telia.net>  [213.248.80.148]
>
>
>
> On Fri, Dec 20, 2013 at 7:04 AM, Matthew Huff <mhuff at ox.com
> <mailto:mhuff at ox.com>> wrote:
>
>     Unfortunately this has been going on for many months between Cogent
>     and Cogent's peers. We had to engineer around cogent because anytime
>     one of our users tried to use a VPN to us, it was unusable.  From
>     what I have heard, this is a business not a technical issue and
>     isn't going to be resolved anytime soon. There have been periods
>     where the loss is less, but generally > 0.
>
>
>
>     ----
>     Matthew Huff             | 1 Manhattanville Rd
>     Director of Operations   | Purchase, NY 10577
>     OTA Management LLC       | Phone: 914-460-4039 <tel:914-460-4039>
>
>
>
>
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-- 
Chris Griffin                           cgriffin at ufl.edu
Sr. Network Engineer - CCNP             Phone: (352) 273-1051
CNS - Network Services                  Fax:   (352) 392-9440
University of Florida/FLR               Gainesville, FL 32611