[outages] bluehost.com webhosting
Jeremy Chadwick
jdc at koitsu.org
Sat Feb 2 21:54:12 EST 2013
Interesting timing.
A friend of mine who has her site hosted at a provider called "Just
Host" also just asked if I could reach her stuff (I can't). Her IP is
within 173.254.0.0/17.
An mtr to her site:
Host Loss% Snt Rcv Last Avg Best Wrst
1. gw.home.lan 0.0% 7 7 0.2 0.3 0.2 0.4
2. c-67-180-84-1.hsd1.ca.comcast.net 0.0% 7 7 27.8 25.0 16.7 35.6
3. te-0-0-0-12-ur05.santaclara.ca.sfba.comcast 0.0% 7 7 10.4 10.5 8.9 12.7
4. te-1-1-0-4-ar01.sfsutro.ca.sfba.comcast.net 0.0% 7 7 12.7 18.5 12.7 22.9
5. he-1-7-0-0-cr01.sanjose.ca.ibone.comcast.ne 0.0% 7 7 22.3 18.4 13.4 23.0
6. pos-0-5-0-0-pe01.529bryant.ca.ibone.comcast 0.0% 7 7 13.1 13.3 12.3 14.2
7. te0-7-0-12.ccr21.sjc04.atlas.cogentco.com 0.0% 7 7 14.0 13.3 12.5 14.0
8. te0-3-0-7.ccr21.sfo01.atlas.cogentco.com 0.0% 7 7 12.7 16.0 12.7 28.8
te0-0-0-6.ccr21.sfo01.atlas.cogentco.com
te0-0-0-6.mpd21.sfo01.atlas.cogentco.com
te0-1-0-7.mpd21.sfo01.atlas.cogentco.com
9. te0-0-0-1.ccr21.lax01.atlas.cogentco.com 0.0% 7 7 25.3 24.1 22.9 25.3
te0-1-0-2.mpd21.lax01.atlas.cogentco.com
10. te0-6-0-1.ccr21.lax04.atlas.cogentco.com 0.0% 7 7 25.2 26.8 23.6 39.7
te0-1-0-5.ccr21.lax04.atlas.cogentco.com
11. acedc.net 0.0% 7 7 39.8 40.1 38.8 43.9
12. tg1-1.ar01.prov.acedc.net 0.0% 7 7 38.9 44.6 38.7 52.8
13. 199.58.199.114 0.0% 7 7 39.3 40.6 39.3 44.0
14. ???
And now an mtr to ns1.bluehost.com (74.220.195.31):
Host Loss% Snt Rcv Last Avg Best Wrst
1. gw.home.lan 0.0% 9 9 0.3 0.3 0.2 0.4
2. c-67-180-84-1.hsd1.ca.comcast.net 0.0% 9 9 27.4 26.7 22.3 31.2
3. te-0-0-0-12-ur05.santaclara.ca.sfba.comcast 0.0% 9 9 10.5 9.6 8.3 10.7
4. te-1-1-0-9-ar01.sfsutro.ca.sfba.comcast.net 0.0% 9 9 17.7 17.6 12.2 22.1
5. he-1-5-0-0-cr01.sanjose.ca.ibone.comcast.ne 0.0% 9 9 18.8 19.2 12.4 23.8
6. pos-0-1-0-0-pe01.529bryant.ca.ibone.comcast 0.0% 9 9 12.4 13.0 12.3 14.1
7. te0-7-0-0.ccr21.sjc04.atlas.cogentco.com 0.0% 9 9 12.2 13.4 12.1 16.5
8. te0-3-0-7.mpd21.sfo01.atlas.cogentco.com 0.0% 9 9 14.1 14.6 13.6 17.7
te0-3-0-7.ccr21.sfo01.atlas.cogentco.com
te0-0-0-6.ccr21.sfo01.atlas.cogentco.com
te0-1-0-7.mpd21.sfo01.atlas.cogentco.com
te0-1-0-7.ccr21.sfo01.atlas.cogentco.com
9. te0-1-0-2.ccr21.lax01.atlas.cogentco.com 0.0% 9 9 26.1 24.5 23.2 26.1
te0-0-0-1.mpd21.lax01.atlas.cogentco.com
10. te0-1-0-2.ccr21.lax04.atlas.cogentco.com 0.0% 9 9 24.5 24.2 23.2 25.3
te0-6-0-5.ccr21.lax04.atlas.cogentco.com
11. acedc.net 0.0% 9 9 39.5 54.4 38.2 174.0
12. tg1-1.ar01.prov.acedc.net 0.0% 9 9 51.3 42.6 38.9 51.3
13. 199.58.199.114 0.0% 9 9 160.4 61.3 38.7 160.4
14. ???
Notice the common trend?
199.58.199.114 is part of 199.58.196.0/22 which is "Ace Data Centers".
Possibilities as I see them:
a) This "Ace Data Centers" co-location provider (in Provo, UT) is
experiencing network-level problems
b) There is a "common hosting provider" who uses "Ace Data Centers" who
is down hard and hasn't bothered to tell anyone what is going on. If
that's the case, time to read your contract and see if there's an SLA.
TL;DR -- it's not you.
--
| Jeremy Chadwick jdc at koitsu.org |
| UNIX Systems Administrator http://jdc.koitsu.org/ |
| Mountain View, CA, US |
| Making life hard for others since 1977. PGP 4BD6C0CB |
On Sat, Feb 02, 2013 at 08:42:39PM -0600, Grant Ridder wrote:
> Hi Everyone,
>
> Does anyone know anything about BlueHost being down? I have a couple
> websites hosted with them.
>
> http://www.downforeveryoneorjustme.com/http://www.bluehost.com
> This shows it is down.
>
> Thanks,
> Grant Ridder
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