[outages] Frontier.com homepage unaccessible

Mark Mayfield mark.mayfield at metro-inet.us
Fri Jun 21 13:51:09 EDT 2013


My Frontier DSL went down sometime around 11:30 Central.  Went to VZW card to contact support, and found page down also.  DSL modem reports PPP down.

Tail of VZW traceroute:

14    51 ms    49 ms    53 ms  ae2---0.cor01.chcg.il.frontiernet.net [74.40.4.1
37]
 15    70 ms    69 ms    69 ms  ae1---0.cor02.roch.ny.ny.frontiernet.net [74.40.
5.21]
 16    69 ms    76 ms    72 ms  ge--0-1-0---0.car01.roch.ny.frontiernet.net [74.
40.5.182]
 17    92 ms    80 ms    82 ms  te5-4.br5.roch.ny.frontiernet.net [74.45.102.6]

 18    86 ms    81 ms    80 ms  frontier.com [66.133.172.205]

Trace complete.

Mark


-----Original Message-----
From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Frank Bulk
Sent: Friday, June 21, 2013 12:33 PM
To: outages at outages.org
Subject: Re: [outages] Frontier.com homepage unaccessible

Looks like Frontier having home page load issues over v4 and v6 again, this
time since 12:21 pm Central or so.  Traceroutes are the same, but I've
included fresh wget results.

nagios:/# wget -6 www.frontier.com
--2013-06-21 12:30:15--  http://www.frontier.com/
Resolving www.frontier.com... 2001:1960:21:1::92
Connecting to www.frontier.com|2001:1960:21:1::92|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

--2013-06-21 12:30:16--  (try: 2)  http://www.frontier.com/
Connecting to www.frontier.com|2001:1960:21:1::92|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

--2013-06-21 12:30:18--  (try: 3)  http://www.frontier.com/
Connecting to www.frontier.com|2001:1960:21:1::92|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

--2013-06-21 12:30:21--  (try: 4)  http://www.frontier.com/
Connecting to www.frontier.com|2001:1960:21:1::92|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

--2013-06-21 12:30:26--  (try: 5)  http://www.frontier.com/
Connecting to www.frontier.com|2001:1960:21:1::92|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

--2013-06-21 12:30:31--  (try: 6)  http://www.frontier.com/
Connecting to www.frontier.com|2001:1960:21:1::92|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

^C
nagios:/# wget -4 www.frontier.com
--2013-06-21 12:30:38--  http://www.frontier.com/
Resolving www.frontier.com... 66.133.172.205
Connecting to www.frontier.com|66.133.172.205|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

--2013-06-21 12:30:39--  (try: 2)  http://www.frontier.com/
Connecting to www.frontier.com|66.133.172.205|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

--2013-06-21 12:30:42--  (try: 3)  http://www.frontier.com/
Connecting to www.frontier.com|66.133.172.205|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

--2013-06-21 12:30:45--  (try: 4)  http://www.frontier.com/
Connecting to www.frontier.com|66.133.172.205|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

--2013-06-21 12:30:49--  (try: 5)  http://www.frontier.com/
Connecting to www.frontier.com|66.133.172.205|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

^C
nagios:/#

-----Original Message-----
From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Frank Bulk
Sent: Thursday, May 09, 2013 1:32 PM
To: outages at outages.org
Subject: [outages] Frontier.com homepage unaccessible

It's seems Frontier Communications home page has been down over IPv4 and
IPv6 since 12:34 pm Central.  Port 80 is open over v4 and v6, just the page
doesn't load.

===========================================================
nagios:/# wget -4 www.frontier.com
--2013-05-09 13:24:53--  http://www.frontier.com/
Resolving www.frontier.com... 66.133.172.205
Connecting to www.frontier.com|66.133.172.205|:80... connected.
HTTP request sent, awaiting response... ^C
===========================================================
nagios:/# wget -6 www.frontier.com
--2013-05-09 13:25:07--  http://www.frontier.com/
Resolving www.frontier.com... 2001:1960:21:1::92
Connecting to www.frontier.com|2001:1960:21:1::92|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

--2013-05-09 13:25:08--  (try: 2)  http://www.frontier.com/
Connecting to www.frontier.com|2001:1960:21:1::92|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying.

--2013-05-09 13:25:10--  (try: 3)  http://www.frontier.com/
Connecting to www.frontier.com|2001:1960:21:1::92|:80... connected.
HTTP request sent, awaiting response... Read error (Connection reset by
peer) in headers.
Retrying. ^C
===========================================================
nagios:/# tcptraceroute www.frontier.com
Selected device eth0.3, address 96.31.0.5, port 50820 for outgoing packets
Tracing the path to www.frontier.com (66.133.172.205) on TCP port 80 (www),
30 hops max
 1  router-core-inside.mtcnet.net (96.31.0.254)  0.248 ms  0.194 ms  0.184
ms
 2  sxct.movl.mtcnet.net (167.142.156.194)  0.195 ms  0.131 ms  0.116 ms
 3  premier.movl-mlx.fbnt.netins.net (173.215.60.1)  1.932 ms  1.914 ms
1.922 ms
 4  ins-kb1-te-13-2-220.kmrr.netins.net (167.142.64.253)  7.582 ms  7.513 ms
7.483 ms
 5  ins-kc2-et-8-3.kmrr.netins.net (167.142.67.37)  9.148 ms  9.180 ms
9.126 ms
 6  ins-dc1-po20.desm.netins.net (167.142.67.29)  9.327 ms  9.437 ms  9.139
ms
 7  te-3-3.car2.KansasCity1.Level3.net (4.53.34.113)  15.643 ms  15.800 ms
15.647 ms
 8  ae-11-11.car1.KansasCity1.Level3.net (4.69.135.233)  44.503 ms  44.517
ms  44.595 ms
 9  ae-5-5.ebr2.Dallas1.Level3.net (4.69.135.230)  44.475 ms  44.443 ms
44.420 ms
10  ae-62-62.csw1.Dallas1.Level3.net (4.69.151.129)  56.816 ms  50.240 ms
44.854 ms
11  ae-63-63.ebr3.Dallas1.Level3.net (4.69.151.134)  44.511 ms  44.640 ms
44.660 ms
12  ae-7-7.ebr3.Atlanta2.Level3.net (4.69.134.22)  44.635 ms  44.603 ms
44.463 ms
13  ae-73-73.ebr2.Atlanta2.Level3.net (4.69.148.254)  44.559 ms  44.565 ms
44.595 ms
14  ae-2-52.edge1.Atlanta4.Level3.net (4.69.150.79)  44.627 ms  44.418 ms
44.442 ms
15  4.53.232.34  44.695 ms  76.316 ms  44.644 ms
16  ae2---0.cor02.atln.ga.frontiernet.net (74.40.2.81)  44.794 ms  44.675 ms
44.624 ms
17  ae1---0.cor02.asbn.va.frontiernet.net (74.40.2.198)  58.282 ms  144.739
ms  58.297 ms
18  ae3---0.cor01.roch.ny.frontiernet.net (74.40.5.17)  71.606 ms  71.562 ms
71.494 ms
19  ge--0-0-0---0.car01.roch.ny.frontiernet.net (74.40.5.74)  70.920 ms
70.830 ms  70.909 ms
20  te5-4.br5.roch.ny.frontiernet.net (74.45.102.6)  404.081 ms  71.598 ms
71.562 ms
21  * frontier.com (66.133.172.205) [open] 68.823 ms  71.625 ms
nagios:/#
===========================================================

nagios:/# tcptraceroute6 www.frontier.com
traceroute to frontier.com (2001:1960:21:1::92) from 2607:fe28:0:1000::5,
port 80, from port 59200, 30 hops max, 60 bytes packets
 1  router-core.mtcnet.net (2607:fe28:0:1000::1)  0.250 ms  0.194 ms  0.201
ms
 2  sxct.movl.mtcnet.net (2607:fe28:11:1002::194)  0.181 ms  0.125 ms  0.130
ms
 3  v6-premier.movl-mlx.fbnt.netins.net (2001:5f8:7f0a:1::1)  1.967 ms
1.887 ms  1.909 ms
 4  v6-ins-kb1-te-13-2-220.kmrr.netins.net (2001:5f8:2:2::1)  7.595 ms
7.477 ms  7.512 ms
 5  v6-ins-kc2-te-8-3.kmrr.netins.net (2001:5f8::11:1)  7.568 ms  7.494 ms
7.584 ms
 6  v6-ins-dc1-po20.desm.netins.net (2001:5f8::8:1)  9.210 ms  9.202 ms
9.148 ms
 7  te-3-3.car2.KansasCity1.Level3.net (2001:1900:2100::e2d)  15.738 ms
15.912 ms  15.657 ms
 8  vl-11.car1.KansasCity1.Level3.net (2001:1900:4:1::37d)  15.632 ms
15.751 ms  15.632 ms
 9  vl-4049.edge2.Dallas1.Level3.net (2001:1900:4:1::379)  24.750 ms  24.706
ms  24.654 ms
10  vl-4080.edge3.Dallas1.Level3.net (2001:1900:4:1::82)  24.780 ms  24.713
ms  24.751 ms
11  vl-4061.car1.Atlanta2.Level3.net (2001:1900:4:1::96)  44.731 ms  44.774
ms  44.759 ms
12  vl-51.edge1.Atlanta4.Level3.net (2001:1900:1c:1::10)  44.866 ms  44.896
ms  44.806 ms
13  2001:1900:2100::1a (2001:1900:2100::1a)  71.300 ms  44.481 ms  44.571 ms
14  ae2---0.cor02.atln.ga.frontiernet.net (2001:1960:c:1f::)  52.316 ms
44.854 ms  44.776 ms
15  ae1---0.cor02.asbn.va.frontiernet.net (2001:1960:c:3c::1)  58.473 ms
58.343 ms  58.461 ms
16  ae3---0.cor01.roch.ny.frontiernet.net (2001:1960:c:3d::)  124.867 ms
71.000 ms  70.933 ms
17  ge--0-1-0---0.car02.roch.ny.frontiernet.net (2001:1960:c:28::1)  69.445
ms  69.408 ms  69.299 ms
18  frontier.com (2001:1960:21:1::92)  69.200 ms [open]  69.149 ms  69.079
ms
nagios:/#
===========================================================

Frank

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