[outages] Centurylink nationwide outage

Jeremie Chism jchism2 at gmail.com
Tue May 7 12:44:52 EDT 2013


Same thing happened in Monroe LA that took down all of north Louisiana. It
was an update that went bad and the switch had to be manually checked line
by line. No backup was done before the maintenance. 16 hours of downtime
about 45 days ago.

On Tuesday, May 7, 2013, Frank Bulk wrote:

> Sounds like it was scheduled maintenance gone bad:
>         "Perrine said he spoke with CenturyLink at 6 a.m.
>         where they advised him the company was doing scheduled
>         maintenance. At 7:35 a.m. they told him something
>         had gone wrong during the maintenance and it was
>         affecting customers in 13 states."
>
> http://www.tallahassee.com/article/20130507/NEWS/130507010/Centurylink-outag
> e-affecting-local-internet-provider?nclick_check=1
>
> I bite my tongue in regards to Network Tallahasee's singlehomedness and
> Perrine's comment on his questioning of the timing of the update.
>
> I encourage all my competitors to stay single homed and to do their
> maintenance Sunday morning, while their vendors are at their lowest
> staffing
> levels.
>
> Frank
>
> -----Original Message-----
> From: Outages [mailto:outages-bounces at outages.org <javascript:;>] On
> Behalf Of Frank Bulk
> Sent: Tuesday, May 07, 2013 8:29 AM
> To: 'Marco Prechel'; outages at outages.org <javascript:;>
> Subject: Re: [outages] Centurylink nationwide outage
>
> I first saw timeouts with www.qwest.com over IPv6 at 3:08 am Central -- I
> was wondering why, now I know. =)
>
> Frank
>
> -----Original Message-----
> From: Outages [mailto:outages-bounces at outages.org <javascript:;>] On
> Behalf Of Marco
> Prechel
> Sent: Tuesday, May 07, 2013 7:33 AM
> To: outages at outages.org <javascript:;>
> Subject: [outages] Centurylink nationwide outage
>
> Saw our Centurylink Ethernet circuit lose L3 connectivity in SWFL around
> 0400 EDT.
> ANS/ABS states it's a nationwide routing issue. No ETR.
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-- 
Jeremie Chism
Triton Communications
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