[outages] Frontier.com homepage unaccessible
Jeremy Chadwick
jdc at koitsu.org
Thu May 9 15:00:39 EDT 2013
I'm seeing intermittent behaviour -- sometimes it works, sometimes it
doesn't.
"Doesn't" means HTTP headers get returned, but actual content does not,
despite Content-Length saying so. The TCP socket gets abruptly closed
before actual content can be returned. Proof:
$ curl -i -I -s -v http://www.frontier.com/
* About to connect() to www.frontier.com port 80 (#0)
* Trying 66.133.172.205...
* connected
* Connected to www.frontier.com (66.133.172.205) port 80 (#0)
> HEAD / HTTP/1.1
> User-Agent: curl/7.24.0 (amd64-portbld-freebsd9.1) libcurl/7.24.0 OpenSSL/0.9.8y zlib/1.2.7
> Host: www.frontier.com
> Accept: */*
>
< HTTP/1.1 200 OK
HTTP/1.1 200 OK
< Cache-Control: no-cache
Cache-Control: no-cache
< Pragma: no-cache
Pragma: no-cache
< Content-Length: 59799
Content-Length: 59799
< Content-Type: text/html; charset=utf-8
Content-Type: text/html; charset=utf-8
< Expires: -1
Expires: -1
< Server: Microsoft-IIS/7.5
Server: Microsoft-IIS/7.5
< Set-Cookie: ASP.NET_SessionId=bx4tltftpwbvydqg3kvrvl3p; path=/; HttpOnly
Set-Cookie: ASP.NET_SessionId=bx4tltftpwbvydqg3kvrvl3p; path=/; HttpOnly
< Set-Cookie: MyNPANXX=; expires=Sat, 08-Jun-2013 18:55:17 GMT; path=/
Set-Cookie: MyNPANXX=; expires=Sat, 08-Jun-2013 18:55:17 GMT; path=/
< Set-Cookie: UEnpanxx=False; expires=Sat, 08-Jun-2013 18:55:17 GMT; path=/
Set-Cookie: UEnpanxx=False; expires=Sat, 08-Jun-2013 18:55:17 GMT; path=/
< X-AspNet-Version: 4.0.30319
X-AspNet-Version: 4.0.30319
< X-Powered-By: ASP.NET
X-Powered-By: ASP.NET
< Date: Thu, 09 May 2013 18:55:20 GMT
Date: Thu, 09 May 2013 18:55:20 GMT
< Set-Cookie: BIGipServerfrontier.com-http=1047962122.20480.0000; path=/
Set-Cookie: BIGipServerfrontier.com-http=1047962122.20480.0000; path=/
<
* Connection #0 to host www.frontier.com left intact
* Closing connection #0
I would say this is a webserver/host problem on Frontier's side. Maybe
someone should introduce them to IIS's /REBOOTONERROR flag. ;-)
http://technet.microsoft.com/en-us/library/bb742502.aspx
--
| Jeremy Chadwick jdc at koitsu.org |
| UNIX Systems Administrator http://jdc.koitsu.org/ |
| Mountain View, CA, US |
| Making life hard for others since 1977. PGP 4BD6C0CB |
On Thu, May 09, 2013 at 01:32:24PM -0500, Frank Bulk wrote:
> It's seems Frontier Communications home page has been down over IPv4 and
> IPv6 since 12:34 pm Central. Port 80 is open over v4 and v6, just the page
> doesn't load.
>
> ===========================================================
> nagios:/# wget -4 www.frontier.com
> --2013-05-09 13:24:53-- http://www.frontier.com/
> Resolving www.frontier.com... 66.133.172.205
> Connecting to www.frontier.com|66.133.172.205|:80... connected.
> HTTP request sent, awaiting response... ^C
> ===========================================================
> nagios:/# wget -6 www.frontier.com
> --2013-05-09 13:25:07-- http://www.frontier.com/
> Resolving www.frontier.com... 2001:1960:21:1::92
> Connecting to www.frontier.com|2001:1960:21:1::92|:80... connected.
> HTTP request sent, awaiting response... Read error (Connection reset by
> peer) in headers.
> Retrying.
>
> --2013-05-09 13:25:08-- (try: 2) http://www.frontier.com/
> Connecting to www.frontier.com|2001:1960:21:1::92|:80... connected.
> HTTP request sent, awaiting response... Read error (Connection reset by
> peer) in headers.
> Retrying.
>
> --2013-05-09 13:25:10-- (try: 3) http://www.frontier.com/
> Connecting to www.frontier.com|2001:1960:21:1::92|:80... connected.
> HTTP request sent, awaiting response... Read error (Connection reset by
> peer) in headers.
> Retrying. ^C
> ===========================================================
> nagios:/# tcptraceroute www.frontier.com
> Selected device eth0.3, address 96.31.0.5, port 50820 for outgoing packets
> Tracing the path to www.frontier.com (66.133.172.205) on TCP port 80 (www),
> 30 hops max
> 1 router-core-inside.mtcnet.net (96.31.0.254) 0.248 ms 0.194 ms 0.184
> ms
> 2 sxct.movl.mtcnet.net (167.142.156.194) 0.195 ms 0.131 ms 0.116 ms
> 3 premier.movl-mlx.fbnt.netins.net (173.215.60.1) 1.932 ms 1.914 ms
> 1.922 ms
> 4 ins-kb1-te-13-2-220.kmrr.netins.net (167.142.64.253) 7.582 ms 7.513 ms
> 7.483 ms
> 5 ins-kc2-et-8-3.kmrr.netins.net (167.142.67.37) 9.148 ms 9.180 ms
> 9.126 ms
> 6 ins-dc1-po20.desm.netins.net (167.142.67.29) 9.327 ms 9.437 ms 9.139
> ms
> 7 te-3-3.car2.KansasCity1.Level3.net (4.53.34.113) 15.643 ms 15.800 ms
> 15.647 ms
> 8 ae-11-11.car1.KansasCity1.Level3.net (4.69.135.233) 44.503 ms 44.517
> ms 44.595 ms
> 9 ae-5-5.ebr2.Dallas1.Level3.net (4.69.135.230) 44.475 ms 44.443 ms
> 44.420 ms
> 10 ae-62-62.csw1.Dallas1.Level3.net (4.69.151.129) 56.816 ms 50.240 ms
> 44.854 ms
> 11 ae-63-63.ebr3.Dallas1.Level3.net (4.69.151.134) 44.511 ms 44.640 ms
> 44.660 ms
> 12 ae-7-7.ebr3.Atlanta2.Level3.net (4.69.134.22) 44.635 ms 44.603 ms
> 44.463 ms
> 13 ae-73-73.ebr2.Atlanta2.Level3.net (4.69.148.254) 44.559 ms 44.565 ms
> 44.595 ms
> 14 ae-2-52.edge1.Atlanta4.Level3.net (4.69.150.79) 44.627 ms 44.418 ms
> 44.442 ms
> 15 4.53.232.34 44.695 ms 76.316 ms 44.644 ms
> 16 ae2---0.cor02.atln.ga.frontiernet.net (74.40.2.81) 44.794 ms 44.675 ms
> 44.624 ms
> 17 ae1---0.cor02.asbn.va.frontiernet.net (74.40.2.198) 58.282 ms 144.739
> ms 58.297 ms
> 18 ae3---0.cor01.roch.ny.frontiernet.net (74.40.5.17) 71.606 ms 71.562 ms
> 71.494 ms
> 19 ge--0-0-0---0.car01.roch.ny.frontiernet.net (74.40.5.74) 70.920 ms
> 70.830 ms 70.909 ms
> 20 te5-4.br5.roch.ny.frontiernet.net (74.45.102.6) 404.081 ms 71.598 ms
> 71.562 ms
> 21 * frontier.com (66.133.172.205) [open] 68.823 ms 71.625 ms
> nagios:/#
> ===========================================================
>
> nagios:/# tcptraceroute6 www.frontier.com
> traceroute to frontier.com (2001:1960:21:1::92) from 2607:fe28:0:1000::5,
> port 80, from port 59200, 30 hops max, 60 bytes packets
> 1 router-core.mtcnet.net (2607:fe28:0:1000::1) 0.250 ms 0.194 ms 0.201
> ms
> 2 sxct.movl.mtcnet.net (2607:fe28:11:1002::194) 0.181 ms 0.125 ms 0.130
> ms
> 3 v6-premier.movl-mlx.fbnt.netins.net (2001:5f8:7f0a:1::1) 1.967 ms
> 1.887 ms 1.909 ms
> 4 v6-ins-kb1-te-13-2-220.kmrr.netins.net (2001:5f8:2:2::1) 7.595 ms
> 7.477 ms 7.512 ms
> 5 v6-ins-kc2-te-8-3.kmrr.netins.net (2001:5f8::11:1) 7.568 ms 7.494 ms
> 7.584 ms
> 6 v6-ins-dc1-po20.desm.netins.net (2001:5f8::8:1) 9.210 ms 9.202 ms
> 9.148 ms
> 7 te-3-3.car2.KansasCity1.Level3.net (2001:1900:2100::e2d) 15.738 ms
> 15.912 ms 15.657 ms
> 8 vl-11.car1.KansasCity1.Level3.net (2001:1900:4:1::37d) 15.632 ms
> 15.751 ms 15.632 ms
> 9 vl-4049.edge2.Dallas1.Level3.net (2001:1900:4:1::379) 24.750 ms 24.706
> ms 24.654 ms
> 10 vl-4080.edge3.Dallas1.Level3.net (2001:1900:4:1::82) 24.780 ms 24.713
> ms 24.751 ms
> 11 vl-4061.car1.Atlanta2.Level3.net (2001:1900:4:1::96) 44.731 ms 44.774
> ms 44.759 ms
> 12 vl-51.edge1.Atlanta4.Level3.net (2001:1900:1c:1::10) 44.866 ms 44.896
> ms 44.806 ms
> 13 2001:1900:2100::1a (2001:1900:2100::1a) 71.300 ms 44.481 ms 44.571 ms
> 14 ae2---0.cor02.atln.ga.frontiernet.net (2001:1960:c:1f::) 52.316 ms
> 44.854 ms 44.776 ms
> 15 ae1---0.cor02.asbn.va.frontiernet.net (2001:1960:c:3c::1) 58.473 ms
> 58.343 ms 58.461 ms
> 16 ae3---0.cor01.roch.ny.frontiernet.net (2001:1960:c:3d::) 124.867 ms
> 71.000 ms 70.933 ms
> 17 ge--0-1-0---0.car02.roch.ny.frontiernet.net (2001:1960:c:28::1) 69.445
> ms 69.408 ms 69.299 ms
> 18 frontier.com (2001:1960:21:1::92) 69.200 ms [open] 69.149 ms 69.079
> ms
> nagios:/#
> ===========================================================
>
> Frank
>
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