[outages] msn.com and microsoft.com

[Dj Padzensky]

Probably goes without saying, but this is also affecting office365.com.  Much intermittency.

--Dj

On Nov 21, 2013, at 3:02 PM, Greg Olson <golson at markettools.com> wrote:

> Yep issues all over the place with MS dns right now:
> 
> Service Unavailable - DNS failure
> The server is temporarily unable to service your request. Please try again later.
> Reference #11.1c1ceb3f.1385074901.dad5ead
> 
> 
> -----Original Message-----
> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Dan White
> Sent: Thursday, November 21, 2013 2:56 PM
> To: outages at outages.org
> Subject: [outages] msn.com and microsoft.com
> 
> I am unable to reach msn.com, due to DNS lookup failures.
> http://microsoft.com is responding very slowly within a web browser (it's A record is cached in my nameserver).
> 
> None of the ns[1-5].msft.net nameservers are responding to queries. The glue records for msft.net currently look to me like:
> 
> ns1.msft.net.       67622   IN  A   65.55.37.62
> ns5.msft.net.       67622   IN  A   65.55.226.140
> ns2.msft.net.       67622   IN  A   64.4.59.173
> ns4.msft.net.       67622   IN  A   207.46.75.254
> ns3.msft.net.       67622   IN  A   213.199.180.53
> 
> Here is a traceroute to ns1.msft.net:
> 
> $ traceroute 65.55.37.62
> traceroute to 65.55.37.62 (65.55.37.62), 30 hops max, 60 byte packets
>  4  olp-67-217-150-202.olp.net (67.217.150.202)  9.998 ms  9.998 ms  10.057 ms
>  5  12.249.72.53 (12.249.72.53)  14.930 ms  14.931 ms  14.925 ms
>  6  cr81.tlsok.ip.att.net (12.123.16.238)  7.774 ms  9.796 ms  9.385 ms
>  7  cr1.dlstx.ip.att.net (12.122.1.201)  7.951 ms  7.954 ms  7.952 ms
>  8  gar23.dlstx.ip.att.net (12.122.85.69)  6.479 ms  6.486 ms  6.591 ms
>  9  * * *
> 10  207.46.47.36 (207.46.47.36)  17.687 ms *  17.918 ms
> 11  207.46.40.202 (207.46.40.202)  58.563 ms  58.570 ms  58.541 ms
> 12  207.46.46.93 (207.46.46.93)  57.360 ms  57.358 ms  57.498 ms
> 13  207.46.43.209 (207.46.43.209)  58.007 ms * *
> 14  * 10.22.12.2 (10.22.12.2)  57.363 ms  57.366 ms
> 15  * * *
> 16  * * *
> 17  * * *
> 
> This issue may be limited to the Dallas area. Can anyone else confirm access?
> 
> Thank You,
> --
> Dan White
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