[outages] msn.com and microsoft.com

Frank Bulk frnkblk at iname.com
Thu Nov 21 18:08:09 EST 2013


We're seeing email for two of our customer domains, hosted by Microsoft,
backing up:
Site <removed domain name> (207.46.163.170) said after data sent: 451 4.7.0
Temporary server error. Please try again later. PRX2
Site <removed domain name> (207.46.163.138) said after data sent: 451 4.7.0
Temporary server error. Please try again later. PRX2

First one was at 4:13 pm Central.

Whatever it is, it likely started at least 45 minutes ago.

Frank

-----Original Message-----
From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Dan White
Sent: Thursday, November 21, 2013 4:56 PM
To: outages at outages.org
Subject: [outages] msn.com and microsoft.com

I am unable to reach msn.com, due to DNS lookup failures.
http://microsoft.com is responding very slowly within a web browser (it's A
record is cached in my nameserver).

None of the ns[1-5].msft.net nameservers are responding to queries. The
glue records for msft.net currently look to me like:

ns1.msft.net.       67622   IN  A   65.55.37.62
ns5.msft.net.       67622   IN  A   65.55.226.140
ns2.msft.net.       67622   IN  A   64.4.59.173
ns4.msft.net.       67622   IN  A   207.46.75.254
ns3.msft.net.       67622   IN  A   213.199.180.53

Here is a traceroute to ns1.msft.net:

$ traceroute 65.55.37.62
traceroute to 65.55.37.62 (65.55.37.62), 30 hops max, 60 byte packets
  4  olp-67-217-150-202.olp.net (67.217.150.202)  9.998 ms  9.998 ms  10.057
ms
  5  12.249.72.53 (12.249.72.53)  14.930 ms  14.931 ms  14.925 ms
  6  cr81.tlsok.ip.att.net (12.123.16.238)  7.774 ms  9.796 ms  9.385 ms
  7  cr1.dlstx.ip.att.net (12.122.1.201)  7.951 ms  7.954 ms  7.952 ms
  8  gar23.dlstx.ip.att.net (12.122.85.69)  6.479 ms  6.486 ms  6.591 ms
  9  * * *
10  207.46.47.36 (207.46.47.36)  17.687 ms *  17.918 ms
11  207.46.40.202 (207.46.40.202)  58.563 ms  58.570 ms  58.541 ms
12  207.46.46.93 (207.46.46.93)  57.360 ms  57.358 ms  57.498 ms
13  207.46.43.209 (207.46.43.209)  58.007 ms * *
14  * 10.22.12.2 (10.22.12.2)  57.363 ms  57.366 ms
15  * * *
16  * * *
17  * * *

This issue may be limited to the Dallas area. Can anyone else confirm
access?

Thank You,
-- 
Dan White
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