[outages] SkyWay West ADSL Down (Vancouver)

Graham Nelson-Zutter graham at telephonic.ca
Thu Nov 21 20:54:46 EST 2013


UPDATE:

The switch that connects SkyWay West to its Telus backbone has failed. Telus is expected to be on-site with SkyWay West's head Engineer in about an our to install a new switch.  

/ G

Graham Nelson-Zutter
graham at telephonic.ca
CTO, Co-founder

+1 514 228 1262 Ext 102
+1 877 638 3848 Toll-Free
+1 604 608 4764 Fax

Telephonic Communications Inc.
#502-2818 Main Street
Vancouver, B.C. Canada V5T0C1



On Nov 21, 2013, at 4:25 PM, Graham Nelson-Zutter <graham at telephonic.ca> wrote:

> We have confirmation from SkyWay West that all of their legacy VPOP ADSL 6/1 services down since about 3:30pm Pacific in Vancouver. 
> 
> SkyWay West fibre or cable clients do not appear to be affected. 
> 
> Skyway Engineering is working on it and has also engaged Telus (wholesale) support.  Root cause is not yet clear. 
> 
> http://whois.arin.net/rest/org/SOSK.html
> 
> 
> Graham Nelson-Zutter
> graham at telephonic.ca
> CTO, Co-founder
> 
> +1 514 228 1262 Ext 102
> +1 877 638 3848 Toll-Free
> +1 604 608 4764 Fax
> 
> Telephonic Communications Inc.
> #502-2818 Main Street
> Vancouver, B.C. Canada V5T0C1
> 
> 
> 





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