[outages] Netflix over IPv6

Blair Trosper blair.trosper at gmail.com
Tue Oct 1 19:46:48 EDT 2013


Confirmed from my POV in Texas, as well as v6 servers in NY, FL, and IL.

As a consumer, I've had to straight up disable IPv6 when I want to watch
Netflix.


On Tue, Oct 1, 2013 at 6:17 PM, Frank Bulk <frnkblk at iname.com> wrote:

> The issue started happening today again.  It sounds like Netflix is having
> some challenges with advertising AAAA's that are operating.  When
> www.netflix response I get three AAAA's that on AWS East.  When it's not
> working, I get eight AAAA's that are on AWS West.
>
> Here's the three AAAA's when it's good and the eight AAAA's when it's not
> good.
>
>
> nagios:/tmp# ./netflix.sh
>
> ; <<>> DiG 9.7.3 <<>> AAAA www.netflix.com
> ;; global options: +cmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 26
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 8, ADDITIONAL: 8
>
> ;; QUESTION SECTION:
> ;www.netflix.com.               IN      AAAA
>
> ;; ANSWER SECTION:
> www.netflix.com.        290     IN      CNAME
> dualstack.wwwservice--frontend-san-756424683.us-east-1.elb.amazonaws.com.
> dualstack.wwwservice--frontend-san-756424683.us-east-1.elb.amazonaws.com.
> 50
> IN AAAA 2406:da00:ff00::b849:f83b
> dualstack.wwwservice--frontend-san-756424683.us-east-1.elb.amazonaws.com.
> 50
> IN AAAA 2406:da00:ff00::b849:fcb3
> dualstack.wwwservice--frontend-san-756424683.us-east-1.elb.amazonaws.com.
> 50
> IN AAAA 2406:da00:ff00::6b16:ebed
>
> ;; AUTHORITY SECTION:
> wwwservice--frontend-san-756424683.us-east-1.elb.amazonaws.com. 1490 IN NS
> ns-947.amazonaws.com.
> wwwservice--frontend-san-756424683.us-east-1.elb.amazonaws.com. 1490 IN NS
> ns-927.amazonaws.com.
> wwwservice--frontend-san-756424683.us-east-1.elb.amazonaws.com. 1490 IN NS
> ns-941.amazonaws.com.
> wwwservice--frontend-san-756424683.us-east-1.elb.amazonaws.com. 1490 IN NS
> ns-925.amazonaws.com.
> wwwservice--frontend-san-756424683.us-east-1.elb.amazonaws.com. 1490 IN NS
> ns-935.amazonaws.com.
> wwwservice--frontend-san-756424683.us-east-1.elb.amazonaws.com. 1490 IN NS
> ns-934.amazonaws.com.
> wwwservice--frontend-san-756424683.us-east-1.elb.amazonaws.com. 1490 IN NS
> ns-944.amazonaws.com.
> wwwservice--frontend-san-756424683.us-east-1.elb.amazonaws.com. 1490 IN NS
> ns-916.amazonaws.com.
>
> ;; ADDITIONAL SECTION:
> ns-916.amazonaws.com.   350     IN      A       207.171.178.7
> ns-925.amazonaws.com.   590     IN      A       72.21.208.213
> ns-927.amazonaws.com.   590     IN      A       72.21.204.209
> ns-934.amazonaws.com.   590     IN      A       87.238.84.215
> ns-935.amazonaws.com.   590     IN      A       87.238.80.213
> ns-941.amazonaws.com.   7532    IN      A       204.246.160.5
> ns-944.amazonaws.com.   1772    IN      A       205.251.228.6
> ns-947.amazonaws.com.   590     IN      A       204.246.162.10
>
> ;; Query time: 0 msec
> ;; SERVER: 127.0.0.1#53(127.0.0.1)
> ;; WHEN: Tue Oct  1 17:58:05 2013
> ;; MSG SIZE  rcvd: 496
>
> PING 2406:da00:ff00::6b16:ebed(2406:da00:ff00::6b16:ebed) 56 data bytes
> 64 bytes from 2406:da00:ff00::6b16:ebed: icmp_seq=1 ttl=48 time=57.7 ms
> 64 bytes from 2406:da00:ff00::6b16:ebed: icmp_seq=2 ttl=48 time=58.9 ms
> 64 bytes from 2406:da00:ff00::6b16:ebed: icmp_seq=3 ttl=48 time=57.8 ms
>
> --- 2406:da00:ff00::6b16:ebed ping statistics ---
> 3 packets transmitted, 3 received, 0% packet loss, time 2004ms
> rtt min/avg/max/mdev = 57.709/58.149/58.938/0.624 ms
> PING 2406:da00:ff00::b849:f83b(2406:da00:ff00::b849:f83b) 56 data bytes
> 64 bytes from 2406:da00:ff00::b849:f83b: icmp_seq=1 ttl=49 time=58.6 ms
> 64 bytes from 2406:da00:ff00::b849:f83b: icmp_seq=2 ttl=49 time=58.4 ms
> 64 bytes from 2406:da00:ff00::b849:f83b: icmp_seq=3 ttl=49 time=58.4 ms
>
> --- 2406:da00:ff00::b849:f83b ping statistics ---
> 3 packets transmitted, 3 received, 0% packet loss, time 2002ms
> rtt min/avg/max/mdev = 58.468/58.537/58.646/0.212 ms
> PING 2406:da00:ff00::b849:fcb3(2406:da00:ff00::b849:fcb3) 56 data bytes
> 64 bytes from 2406:da00:ff00::b849:fcb3: icmp_seq=1 ttl=49 time=74.8 ms
> 64 bytes from 2406:da00:ff00::b849:fcb3: icmp_seq=2 ttl=49 time=58.7 ms
> 64 bytes from 2406:da00:ff00::b849:fcb3: icmp_seq=3 ttl=49 time=65.3 ms
>
> --- 2406:da00:ff00::b849:fcb3 ping statistics ---
> 3 packets transmitted, 3 received, 0% packet loss, time 2003ms
> rtt min/avg/max/mdev = 58.732/66.318/74.827/6.606 ms
> nagios:/tmp# ./netflix.sh
>
> ====================================================
>
> ; <<>> DiG 9.7.3 <<>> AAAA www.netflix.com
> ;; global options: +cmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 38593
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 9, AUTHORITY: 8, ADDITIONAL: 0
>
> ;; QUESTION SECTION:
> ;www.netflix.com.               IN      AAAA
>
> ;; ANSWER SECTION:
> www.netflix.com.        124     IN      CNAME
> dualstack.wwwservice--frontend-san-608070354.us-west-2.elb.amazonaws.com.
> dualstack.wwwservice--frontend-san-608070354.us-west-2.elb.amazonaws.com.
> 4
> IN AAAA 2620:108:700f::3270:5c77
> dualstack.wwwservice--frontend-san-608070354.us-west-2.elb.amazonaws.com.
> 4
> IN AAAA 2620:108:700f::3270:5c7b
> dualstack.wwwservice--frontend-san-608070354.us-west-2.elb.amazonaws.com.
> 4
> IN AAAA 2620:108:700f::36d6:752
> dualstack.wwwservice--frontend-san-608070354.us-west-2.elb.amazonaws.com.
> 4
> IN AAAA 2620:108:700f::36d6:20b0
> dualstack.wwwservice--frontend-san-608070354.us-west-2.elb.amazonaws.com.
> 4
> IN AAAA 2620:108:700f::36d6:22b2
> dualstack.wwwservice--frontend-san-608070354.us-west-2.elb.amazonaws.com.
> 4
> IN AAAA 2620:108:700f::36d6:24e1
> dualstack.wwwservice--frontend-san-608070354.us-west-2.elb.amazonaws.com.
> 4
> IN AAAA 2620:108:700f::36f4:7696
> dualstack.wwwservice--frontend-san-608070354.us-west-2.elb.amazonaws.com.
> 4
> IN AAAA 2620:108:700f::36f4:e97a
>
> ;; AUTHORITY SECTION:
> us-west-2.elb.amazonaws.com. 124 IN     NS      ns-925.amazonaws.com.
> us-west-2.elb.amazonaws.com. 124 IN     NS      ns-947.amazonaws.com.
> us-west-2.elb.amazonaws.com. 124 IN     NS      ns-916.amazonaws.com.
> us-west-2.elb.amazonaws.com. 124 IN     NS      ns-934.amazonaws.com.
> us-west-2.elb.amazonaws.com. 124 IN     NS      ns-941.amazonaws.com.
> us-west-2.elb.amazonaws.com. 124 IN     NS      ns-935.amazonaws.com.
> us-west-2.elb.amazonaws.com. 124 IN     NS      ns-944.amazonaws.com.
> us-west-2.elb.amazonaws.com. 124 IN     NS      ns-927.amazonaws.com.
>
> ;; Query time: 0 msec
> ;; SERVER: 127.0.0.1#53(127.0.0.1)
> ;; WHEN: Tue Oct  1 18:10:51 2013
> ;; MSG SIZE  rcvd: 508
>
> PING 2620:108:700f::36f4:e97a(2620:108:700f::36f4:e97a) 56 data bytes
>
> --- 2620:108:700f::36f4:e97a ping statistics ---
> 3 packets transmitted, 0 received, 100% packet loss, time 2000ms
>
> PING 2620:108:700f::3270:5c77(2620:108:700f::3270:5c77) 56 data bytes
>
> --- 2620:108:700f::3270:5c77 ping statistics ---
> 3 packets transmitted, 0 received, 100% packet loss, time 2008ms
>
> PING 2620:108:700f::3270:5c7b(2620:108:700f::3270:5c7b) 56 data bytes
>
> --- 2620:108:700f::3270:5c7b ping statistics ---
> 3 packets transmitted, 0 received, 100% packet loss, time 1999ms
>
> PING 2620:108:700f::36d6:752(2620:108:700f::36d6:752) 56 data bytes
>
> --- 2620:108:700f::36d6:752 ping statistics ---
> 3 packets transmitted, 0 received, 100% packet loss, time 2016ms
>
> PING 2620:108:700f::36d6:20b0(2620:108:700f::36d6:20b0) 56 data bytes
>
> --- 2620:108:700f::36d6:20b0 ping statistics ---
> 3 packets transmitted, 0 received, 100% packet loss, time 2014ms
>
> PING 2620:108:700f::36d6:22b2(2620:108:700f::36d6:22b2) 56 data bytes
>
> --- 2620:108:700f::36d6:22b2 ping statistics ---
> 3 packets transmitted, 0 received, 100% packet loss, time 2013ms
>
> PING 2620:108:700f::36d6:24e1(2620:108:700f::36d6:24e1) 56 data bytes
>
> --- 2620:108:700f::36d6:24e1 ping statistics ---
> 3 packets transmitted, 0 received, 100% packet loss, time 2009ms
>
> PING 2620:108:700f::36f4:7696(2620:108:700f::36f4:7696) 56 data bytes
>
> --- 2620:108:700f::36f4:7696 ping statistics ---
> 3 packets transmitted, 0 received, 100% packet loss, time 2013ms
>
> nagios:/tmp#
>
> -----Original Message-----
> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Frank Bulk
> Sent: Monday, September 30, 2013 12:26 PM
> To: outages at outages.org
> Subject: [outages] Netflix over IPv6
>
> Friday evening, Sunday morning, and Sunday evening, our monitoring system
> has seen sporadic HTTPv6 access issues to www.netflix.com.  Starting since
> 10:36 am Central this morning, I've seen sporadic ICMPv6 failures to
> www.netflix.com.
>
> Now www.netflix.com has many AAAA records that are likely different around
> the world and I don't have our monitoring system set up to individually
> monitor each AAAA record, but wondering if anyone else has seen the same
> thing?
>
> Regards,
>
> Frank
>
> ================
> Current AAAA's, currently pingable:
>
> 2406:da00:ff00::b849:f83b
> 2406:da00:ff00::b849:fcb3
> 2406:da00:ff00::6b16:ebed
>
> =================
> Former AAAA's during non-working state:
>
> 2620:108:700f::36f4:7696
> 2620:108:700f::36f4:dd14
> 2620:108:700f::36f4:e97a
> 2620:108:700f::3270:5c77
> 2620:108:700f::3270:5c7b
> 2620:108:700f::36d6:752
> 2620:108:700f::36d6:b87
> 2620:108:700f::36d6:22b2
>
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