[outages] Telia issues CHI/SJO?

Pasq77 pasq77 at gmail.com
Wed Sep 18 02:32:47 EDT 2013


From one of our providers 


On September 17th at 12:27 PDT our network monitoring system notified us that our bgp session went down with our upstream provider, Telia, and restored at 12:31 PDT in our SJE PNAP location. Customers homed to the location may have noticed routing reconvergence and sub-optimal routing as traffic re-routed over our other available providers at the PNAP.

We are currently seeing the session up and stable at this time and are investigating the issue with our upstream provider and will update customers if there is any required maintenance.

Sent from my iPhone

On Sep 17, 2013, at 18:53, Brandon Ewing <nicotine at warningg.com> wrote:

> Seeing a lot of packet loss from one of my datacenters to Digital Ocean in
> San Francisco?  Appears the issue is on a Telia link between Chicago and San
> San Jose.  MTR data below.
> 
> From KC to SFO:
> Host                                Loss%   Snt   Last   Avg  Best  Wrst StDev
> 1. 10.253.99.252                     0.0%   519    0.4   0.4   0.1   8.2   0.7
> 2. 206.55.127.130                    0.0%   519    0.5   9.2   0.3 403.3  36.1
> 3. 64.57.221.97                      0.0%   519    0.8   6.7   0.4 176.6  27.6
> 4. 64.57.221.89                      0.0%   519    0.4   0.7   0.3  24.8   1.2
> 5. 4.53.32.77                       44.7%   519    1.4  27.6   1.0 264.7  51.6
> 6. 4.69.135.230                      0.0%   519   13.8  11.2  10.2  36.8   2.2
> 7. 4.69.151.153                      0.2%   518   10.4  11.3  10.3  23.1   2.3
> 8. 4.69.145.145                     33.2%   518   10.4  11.0  10.1  43.2   3.3
> 9. 4.68.70.58                        5.6%   518   10.6  12.5  10.4  72.5   6.2
> 10. 213.155.137.44                    0.0%   518   35.8  38.5  35.6 108.0  10.5
> 11. 213.248.80.25                    78.7%   518   72.6  64.2  62.1  86.0   3.5
> 12. 62.115.34.18                     76.6%   518   76.9  68.2  64.0  93.5   5.0
> 13. 198.199.101.129                  76.0%   518   64.0  64.5  63.1  75.2   1.3
> 
> (Hops 10 and 11 are both Telia)
> 
> 
> From SFO to KC:
> 1. 198.199.100.253                          0.0%   3.9   4.6   0.9 149.6   9.1
> 2. 69.22.130.37                             0.0%   0.6   3.3   0.3  82.5   9.8
> 3. 69.22.143.170                            0.0%   1.5   3.5   1.0  67.1   7.3
> 4. 69.22.143.165                            0.0%  10.9   4.5   1.6  66.8   9.1
> 5. 69.22.143.118                            1.6%   3.5   4.6   2.3  24.8   2.2
> 6. 65.113.42.117                            0.0%   1.9   4.1   1.5  65.0   8.3
> 7. 67.14.11.214                             0.0%  40.6  44.2  40.3 141.6  12.9
> 8. 67.128.242.166                          84.9%  63.6  63.6  62.7  71.0   1.2
> 9. 64.57.221.82                            76.7%  65.4  70.0  63.0 243.4  28.1
> 10. 64.57.221.98                            84.2%  63.9  70.9  63.1 228.9  28.0
> 11. 198.247.174.11                          91.6%  63.1  63.8  63.0  66.1   0.7
> 12. ???
> 
> (Hop 7 is Qwest, hop 8 is us)
> 
> Unaffected host (Chicago) to SFO:
> 1. 69.175.4.253                             0.0%   0.5   4.1   0.5 186.5  19.1
> 2. 69.175.1.245                             2.2%   0.3   9.2   0.3 210.7  30.8
> 3. 69.31.110.201                            1.8%   1.5   2.4   0.8  15.9   1.4
> 4. 69.31.110.253                            0.2%   0.8   3.2   0.8  77.3   8.4
> 5. 69.22.142.169                            0.0%  23.3  25.3  23.0  73.4   5.8
> 6. 69.22.142.166                            0.5%  35.8  36.5  35.6  87.4   4.6
> 7. 69.22.142.59                             0.2%  36.3  38.0  36.1  80.4   6.3
> 8. 69.22.142.97                             0.0%  52.6  54.5  52.6 101.6   6.7
> 9. 69.22.130.38                             0.0%  59.2  58.4  55.0 172.8   8.1
> 10. 198.199.101.129                          0.0%  54.7  54.8  54.5  96.0   1.8
> 
> Anyone else seeing this issue?  Not a customer of the SFO side, so I can't open a ticket. :/
> 
> -- 
> Brandon Ewing                                        (nicotine at warningg.com)
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