[outages] DNS server issues

Petter Bruland Petter.Bruland at allegiantair.com
Fri Feb 28 13:30:29 EST 2014


eNomCentral has identified the issue to be with ComCast. Our NOC has a support ticket open with ComCast to track the issue.

-Petter

-----Original Message-----
From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Petter Bruland
Sent: Friday, February 28, 2014 10:00 AM
To: Jay Ashworth; outages at outages.org
Subject: Re: [outages] DNS server issues

Yes, spot on.

The way that eNom support reported the issue, sounded that it could be a larger issue. That was my reasoning for mailing this list.

Next time I'll gather more details and do a better job of communicating :-) Avoiding to spam the list, sorry.

-Petter

-----Original Message-----
From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Jay Ashworth
Sent: Friday, February 28, 2014 9:51 AM
To: outages at outages.org
Subject: Re: [outages] DNS server issues

----- Original Message -----
> From: "Petter Bruland" <Petter.Bruland at allegiantair.com>

> So far a few of our remote locations on the east coast, once they 
> stopped using their ISPs DNS (one of them being Comcast) and changed 
> to Google's 8.8.8.8/8.8.4.4 or L3's 4.2.2.2/4.2.2.3 they are no longer 
> having issues resolving FQDNs hosted by eNomCentral.

So, the report is "some clients using ISP customer resolver servers in various places may be having trouble resolving domains where zone service is provided by eNom; clients using Google and L3 resolvers which had the problem no longer see it after switching"?

Cheers,
-- jr 'yes, I write a damn good ticket' a
-- 
Jay R. Ashworth                  Baylink                       jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates       http://www.bcp38.info          2000 Land Rover DII
St Petersburg FL USA      BCP38: Ask For It By Name!           +1 727 647 1274
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